Extracting the customer’s administration and options
To minimize the time that the system is out of service during the upgrade, you can extract the customer’s administration and options while the system is operating, but do not allow the customer to make any administration changes once the extract process begins.
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Important:
If the upgrade is being supported by remote personnel, such as CMS Provisioning, stop here and contact the provisioning group. When the upgrade is being supported by remote personnel, the system commands in this section are for use by remote personnel to monitor the progress of the upgrade. Run the commands from the local console only when instructed to do so, or when there is no remote support.
To extract the customer’s administration and options:
1.For the tape being used with the upgrade, check for the following:
●Make sure that you are using the correct tape.
●Make sure that the tape is not
2.Label the blank tape “Upgrade Extract,” and insert the tape into the tape drive.
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Important:
If the system has more than one tape drive, the upgrade program defaults to the tape drive that has a tape installed and that has the lowest SCSI ID. To help prevent using the wrong tape drive, remove the tapes from any other tape drives.
3.Note the original position of the key switch. You must return the key switch to this original position later during the upgrade.
