Disk upgrade procedures | Avaya 12 specs

Disk upgrade procedures

7.Unlatch the disk drive retainer. Use the extended, unlocked retainer as a handle. See the following figure.

e3500_remove_disk.cdr

8.Pull on the retainer to slide the disk drive out of the chassis.

9.Repeat this procedure for each disk drive that is installed.

Issue 1.0 December 2003 33

Image 33

Avaya 12 manual Disk upgrade procedures

Contents

Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Related documents Overview Support Frequently asked questions FAQsCustomer support for the United States Technician support for the United States Preparing for the upgrade Required documentation Remote supportTrouble escalation Hardware additions Switch compatibility Software considerations Customization issues Disk mirroring Parts list CMS CD-ROM Checking for printer requests and large mail files Checking for ACD More /etc/hosts Ls -l /etc/hosts Issue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Tail -f /var/tmp/new/var/log/cvuelog Following message about supported tape drives is displayed To add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Usr/sbin/shutdown -y -i0 -g0 Ls -l /dev/dsk/c0t0d0s0 Prerequisites Removing and replacing disk drives Removing and labeling the old disk drives Disk upgrade procedures Disk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Enter pkginfo -x cms Press Enter to accept the default value Checking the status of the boot disk drive Opt/informix/bin/setenvOnstat -d egrep On-Line Verifying that the upgrade can continue Checking the status of the tape drivesLs -l /dev/rmt/*mbn wc -l Page Procedure Procedure Installing CMS patches Eject cdromEtc/init.d/volmgt stop Etc/init.d/volmgt start Page Cvuecopy Copying customer data CD-ROM Verifying files using pkgchk Cd /cdrom/cdrom0 Comparing directory and file permissionsVerifyfileproperties Nohup ./verifyfileproperties /nohup.out Ln -s ./inet/hosts /etc/hosts Linking the /etc/hosts file Press Enter Message similar to the following is displayed Installing the remaining disk drives Verifying that the system recognizes all disk drives Page Onstat -d egrep PDX pg One of the following occurs Checking the status of the disksMetadb Metastat grep State grep -v Okay pg Activating customer options CvueactivateTail -f /var/log/cvuelog Activating customer options Page Activating customer options Enter cd /adminsave/init.d Adminsave/init.d.completedEnter cd /cdrom/cdrom0 Script name Description How to recover Removing temporary ACD Verifying that CMS is operating Turning on CMS Cat /var/log/cvuelog grep merged manually pg Checking manual merge discrepancies Checking Free Space Allocation Updating the switch setup Turning on Visual Vectors server optionalAom start Setting the Informix configuration parameters Removing the upgrade filesCvuecleanup Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating customer data Migrating system administration data Pg /cms/migrate/r3mig.log Field Value to enter or option to select Migrating agent and call center administration data Agent/Call Center Admin data Vi /etc/default/login Resetting the Console parameter Turning the upgraded system over to the customer Replacing the customer’s tapesOnstat -d egrep PDX pg