Copying and activating the customer’s administration and options

5.From the CMS Main Menu, select System Setup > R3 Migrate Data. The following is displayed:

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System

Setup: R3 Migrate Data

 

All ACDs

 

 

Cancel

 

Device name: default

List devices

 

 

Run

 

Data

type (Select one):

+--------------

<x> System Administration data (single-user required)

<> Agent/Call Center Admin data (single-user required)

<> Historical data

 

Stop

date:

 

 

 

Stop

time: 11:59 PM

 

 

Specify ACD(s) to migrate (Select one):

 

 

<x>

All ACDs

 

 

< >

Single

ACD

 

 

 

from:

to:

 

 

Status:

 

 

 

Help

Window

Commands Keep

Exit

Scroll Current MainMenu

6.In the R3 Migrate Data window, select the options and enter the values that are indicated in the following table:

Field

Value to enter or option to select

 

 

 

 

Device name

The tape drive device name

 

 

Data Type

System Administration data

 

 

Specify ACD(s)

All ACDs

 

 

7.Press Enter to access the action list in the top right corner.

8.Select Run and press Enter.

The progress of the migration is displayed in the Status field. When the migration ends, the system indicates the success or failure of the migration in this field.

9.Press F3 and select the UNIX option to display the UNIX prompt.

10.Enter:

pg /cms/migrate/r3mig.log

The customer migration log is displayed.

68 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

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Avaya 12 manual Field Value to enter or option to select, Pg /cms/migrate/r3mig.log