Checking manual merge discrepancies | Avaya 12 specification

Copying and activating the customer’s administration and options

Checking “manual merge” discrepancies

The cvue_extract command compares customer system files to the new Solaris operating system files installed on the CUE master disk. The new Solaris operating system files to be compared are located on the upgrade tool CD-ROM. The files on the upgrade tool CD-ROM are compared to files located on the customer's current system. Any files that show a difference between the upgrade tool CD-ROM and the current customer system are written to a manual merge directory.

Only files which are in the okdiff directory are copied to tape. CUE writes these files to tape during the cvue_extract process and the files will be copied to the directory /manual_merge on the CUE master disk during the cvue_copy process. These files are identified in /var/log/cvuelog file as “manual merge” discrepancies.

! Important:

The customer must look at the manual merge discrepancies outlined in the /var/log/cvuelog to see if they are Solaris changes (which should not be modified) or customer customization changes (which may need to be modified). The files that are identified could be important to the new system and the customer may find that these files need to be copied to a location that may eventually fix a problem. These files may contain networking information, customizations, or security settings that are critical to the customer.

To check for discrepancies between the old system and the new system:

1.Enter:

cat /var/log/cvuelog grep “merged manually” pg

2.Check the displayed messages and correct any problems that are found.

3.Continue with Checking Free Space Allocation on page 63.

62 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

Image 62

Avaya 12 Checking manual merge discrepancies, Cat /var/log/cvuelog grep merged manually pg

Contents

Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documents Customer support for the United States Frequently asked questions FAQsSupport Technician support for the United States Preparing for the upgrade Trouble escalation Required documentationRemote support Switch compatibility Hardware additions Customization issues Software considerations Parts list Disk mirroring Checking for printer requests and large mail files CMS CD-ROM Checking for ACD Ls -l /etc/hosts More /etc/hosts Issue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelog To add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0 Removing and replacing disk drives Prerequisites Disk upgrade procedures Removing and labeling the old disk drives Disk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Press Enter to accept the default value Enter pkginfo -x cms Onstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Copying customer data Cvuecopy CD-ROM Verifying files using pkgchk Verifyfileproperties Comparing directory and file permissionsCd /cdrom/cdrom0 Nohup ./verifyfileproperties /nohup.out Linking the /etc/hosts file Ln -s ./inet/hosts /etc/hosts Installing the remaining disk drives Press Enter Message similar to the following is displayed Verifying that the system recognizes all disk drives Page Metadb Checking the status of the disksOnstat -d egrep PDX pg One of the following occurs Metastat grep State grep -v Okay pg Tail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operating Checking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pg Checking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer data Field Value to enter or option to select Pg /cms/migrate/r3mig.log Migrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/login Onstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes