Avaya 12 manual Migrating agent and call center administration data

Migrating customer data

11.Look at the contents of the customer migration log and take any necessary corrective action. For help with interpreting the log, contact technical support or your customer representative.

12.To exit the UNIX window, enter: exit

Migrating agent and call center administration data

To migrate agent and call center administration data:

1.Verify that the most recent incremental maintenance backup tape is in the tape drive.

2.From the CMS Main Menu, select System Setup > R3 Migrate Data. The following is displayed:

3/ 9/01	21:19 CMS	Windows: 1 of 4	vvvv^vvv
System	Setup: R3 Migrate Data		All ACDs
		Cancel
Device name: default		List devices
		Run
Data	type (Select one):	+--------------

<> System Administration data (single-user required) <x> Agent/Call Center Admin data (single-user required)

<> Historical data

	Stop	date:
	Stop	time: 11:59 PM
Specify ACD(s) to migrate (Select one):
	<x> All ACDs
	< > Single	ACD
	from:	to:
Status:
Help	Window	Commands Keep	Exit	Scroll Current MainMenu

Issue 1.0 December 2003 69