Avaya 12 guide

Copying and activating the customer’s administration and options

7.One of the following occurs:

●If no patches are found on the CD-ROM, the following messages are displayed:

No CMS patches found on the CD.

Please check the CD and try again.

Continue with Step 9.

●If patches are found on the CD-ROM, a list of the patches is displayed.

8.Enter: y

The system installs the patches. As it does so, messages similar to the following are displayed for each patch installed:

@(#) installpatch 1.0 96/04/01

cmspx-s

Generating list of files to be patched...

Creating patch archive area...

Saving a copy of existing files to be patched...

xxxx blocks

File compression used

Installing patch packages...

Doing pkgadd of cmspx-spackage:

Installation of cmspx-swas successful.

Patch packages installed: cmspx-s

Patch installation completed.

See /cms/patch/cmspx-s/log for more details

9.After all patches are installed, or if there are no patches on the CD-ROM, enter: eject cdrom

10.Continue with Copying customer data on page 45.

44 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

Image 44

Avaya 12 manual

Contents

Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documents Frequently asked questions FAQs SupportCustomer support for the United States Technician support for the United States Preparing for the upgrade Trouble escalation Required documentationRemote support Switch compatibility Hardware additions Customization issues Software considerations Parts list Disk mirroring Checking for printer requests and large mail files CMS CD-ROM Checking for ACD Ls -l /etc/hosts More /etc/hosts Issue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelog To add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0 Removing and replacing disk drives Prerequisites Disk upgrade procedures Removing and labeling the old disk drives Disk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Press Enter to accept the default value Enter pkginfo -x cms Onstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Copying customer data Cvuecopy CD-ROM Verifying files using pkgchk Comparing directory and file permissions Cd /cdrom/cdrom0Verifyfileproperties Nohup ./verifyfileproperties /nohup.out Linking the /etc/hosts file Ln -s ./inet/hosts /etc/hosts Installing the remaining disk drives Press Enter Message similar to the following is displayed Verifying that the system recognizes all disk drives Page Checking the status of the disks Onstat -d egrep PDX pg One of the following occursMetadb Metastat grep State grep -v Okay pg Tail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operating Checking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pg Checking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer data Field Value to enter or option to select Pg /cms/migrate/r3mig.log Migrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/login Onstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes