Copying and activating the customer’s administration and options

Removing temporary ACD 1

If you created temporary ACD 1 during the extract process of the upgrade, you must now remove that ACD. If you did not add any temporary ACDs, continue with Turning on CMS on page 61.

To remove temporary ACD 1:

1.Enter: cmsadm

The CMS Administration menu is displayed.

2.Enter the number that corresponds to the acd_remove option.

3.Enter ACD 1.

A warning message is displayed.

4.Enter: y

5.Continue with Turning on CMS on page 61.

60 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

Page 60
Image 60
Avaya 12 manual Removing temporary ACD