Preparing for the upgrade
Before you begin a CUE upgrade, use the following checklist of topics to prepare for the upgrade:
Topic
Verifying that the customer has prepared their system for an upgrade on page 8
Required documentation on page 8
Remote support on page 8
Trouble escalation on page 8
Switch compatibility on page 9
Hardware additions on page 9
Software considerations on page 10
Customization issues on page 10
Disk mirroring on page 11
Parts list on page 11
Checking for printer requests and large mail files on page 12
Checking for ACD 1 on page 13
Checking for a symbolic link between /etc/hosts and /etc/inet/hosts on page 14
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