Contents
Copying and activating the customer’s administration and options | 41 |
Installing CMS patches | 43 |
Copying customer data | 45 |
Checking file differences between the old system and the new system | 47 |
Verifying files using pkgchk | 47 |
Comparing directory and file permissions | 48 |
Linking the /etc/hosts file | 49 |
Installing the remaining disk drives | 50 |
Verifying that the system recognizes all disk drives | 51 |
Checking the status of the disks | 53 |
Activating customer options | 54 |
Recovering from failed installation scripts | 58 |
Removing temporary ACD 1 | 60 |
Turning on CMS | 61 |
Verifying that CMS is operating | 61 |
Checking “manual merge” discrepancies | 62 |
Checking Free Space Allocation | 63 |
Turning on Visual Vectors server (optional) | 64 |
Updating the switch setup | 64 |
Setting the Informix configuration parameters | 65 |
Removing the upgrade files | 65 |
Migrating customer data | 67 |
Migrating system administration data | 67 |
Migrating agent and call center administration data | 69 |
Resetting the CONSOLE parameter | 71 |
Replacing the customer’s tapes | 72 |
Checking the status of the disks | 72 |
Turning the upgraded system over to the customer | 72 |
4 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express
