Ls -l /dev/dsk/c0t0d0s0, Usr/sbin/shutdown -y -i0 -g0 | Avaya 12

Extracting the customer’s administration and options

46.Enter:

ls -l /dev/dsk/c0t0d0s0

Note whether the path shows or 3503). This information will

sbus@2 (Enterprise 3500) or sbus@3 (Enterprise 3501 be used later in the upgrade. Enter the sbus path here:

47.Enter:

/usr/sbin/shutdown -y -i0 -g0

This shuts down the computer. The ok prompt is displayed.

48.Turn the power switch on the CMS computer to off, and turn off the power to any external SCSI disk drives and tape drives.

49.Continue with Removing and replacing disk drives on page 31.

30 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

Image 30

Avaya 12 manual Ls -l /dev/dsk/c0t0d0s0, Usr/sbin/shutdown -y -i0 -g0

Contents

Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documents Customer support for the United States Frequently asked questions FAQsSupport Technician support for the United States Preparing for the upgrade Required documentation Remote supportTrouble escalation Switch compatibility Hardware additions Customization issues Software considerations Parts list Disk mirroring Checking for printer requests and large mail files CMS CD-ROM Checking for ACD Ls -l /etc/hosts More /etc/hosts Issue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelog To add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0 Removing and replacing disk drives Prerequisites Disk upgrade procedures Removing and labeling the old disk drives Disk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Press Enter to accept the default value Enter pkginfo -x cms Checking the status of the boot disk drive Opt/informix/bin/setenvOnstat -d egrep On-Line Verifying that the upgrade can continue Checking the status of the tape drivesLs -l /dev/rmt/*mbn wc -l Page Procedure Procedure Installing CMS patches Eject cdromEtc/init.d/volmgt stop Etc/init.d/volmgt start Page Copying customer data Cvuecopy CD-ROM Verifying files using pkgchk Verifyfileproperties Comparing directory and file permissionsCd /cdrom/cdrom0 Nohup ./verifyfileproperties /nohup.out Linking the /etc/hosts file Ln -s ./inet/hosts /etc/hosts Installing the remaining disk drives Press Enter Message similar to the following is displayed Verifying that the system recognizes all disk drives Page Metadb Checking the status of the disksOnstat -d egrep PDX pg One of the following occurs Metastat grep State grep -v Okay pg Activating customer options CvueactivateTail -f /var/log/cvuelog Activating customer options Page Activating customer options Enter cd /adminsave/init.d Adminsave/init.d.completedEnter cd /cdrom/cdrom0 Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operating Checking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pg Checking Free Space Allocation Updating the switch setup Turning on Visual Vectors server optionalAom start Setting the Informix configuration parameters Removing the upgrade filesCvuecleanup Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer data Field Value to enter or option to select Pg /cms/migrate/r3mig.log Migrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/login Turning the upgraded system over to the customer Replacing the customer’s tapesOnstat -d egrep PDX pg