Avaya 555-233-001 manual

1 Introduction

The DEFINITY ONE Communications System (DEFINITY ONE) Release 3.0 provides Avaya customers an integrated set of applications that are administered through an easy-to-use interface. DEFINITY ONE offers sophisticated business features and functionality, such as voice mail, call center, and networking. The system is applicable to a single site or a network within large business satellite offices or worldwide branch offices.

Release 3.0 includes DEFINITY Release 9, INTUITY AUDIX Release 4.4, and DEFINITY Site Administration (DSA) Release 1.5, loaded on a single NT-based platform. Application integration results in easy administration on the Windows NT 4.0 operating system. In addition, outside adjuncts and associated connectivity and maintenance costs are eliminated and functionality is consolidated into a single cabinet. This creates a cost- effective platform.

The Application Starter Packages offer an array of prepackaged advanced applications that effectively help manage time and communication processes. DEFINITY ONE starter packages include:

•Automatic Call Distribution (ACD)

•Networking

•Virtual Office

DEFINITY ONE allows for business growth without additional investment. The circuit packs, phones, and cabinet (in some cases) can be reused in a larger DEFINITY system.

DEFINITY ONE Communications System

DEFINITY ONE with DEFINITY Release 9 software allows full functionality, including support for the 4600-, 6200-, 6400-, 7400-, and 8400-series telephones and terminals. The following features are offered:

•DEFINITY station and trunk circuit packs, such as C-LAN and IP trunk

•Asynchronous Transfer Mode (ATM) and features, such as telecommuting

•Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) access and Distributed Communications System (DCS) and QSIG private networking

See Appendix A, Features for a complete list of DEFINITY ONE features.

Overview
555-233-001 — Issue 2 — November 2000	1-1