Avaya 555-233-001 specs

DEFINITY IP Softphone	7 Computer Telephony Integration

	Overview
7-4	555-233-001 — Issue 2 — November 2000

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Avaya 555-233-001 manual Definity IP Softphone Computer Telephony Integration

Contents

Definity ONE Communications System Avaya Web Contents Contents Adjuncts Computer Telephony Integration Index IN-1 Purpose How to use this documentAbout This Document Intended audiences Conventions used in this document SecurityConventions used in this document About This Document Trademarks Trademarks About This Document How to order documentation How to comment on this documentHow to order documentation About This Document Introduction Definity ONE Communications System What’s new in release Definity ONE Communications System Introduction Definity Site Administration DSA Definity Site Administration DSA IntroductionCall Center Call Accounting Web browser accessWeb browser access Introduction Starter packages System administration System administration IntroductionMasterDirectory and PhoneLine Compact modular cabinet Amis Analog NetworkingHardware Amis Analog Networking Introduction Hardware Introduction 3 4 Software ReliabilitySoftware Introduction Incomparable service Incomparable service Introduction Incomparable service Introduction Desktop/Console Solutions Telephones for the global marketplace Digital DCP telephones Series digital telephones Overview Series digital telephones Series digital telephones Feature Series Telephones 7300/ATL-Series hybrid telephones Requirements Analog single-line telephones Series analog telephones Series analog telephones Definity Attendant Console Attendant Consoles Desktop/Console SolutionsAttendant Consoles Definity PC Console Requirements Attendant Consoles Desktop/Console Solutions Power Systems Adjuncts On hold and delayed announcement systems HeadsetsOn hold and delayed announcement systems Adjuncts External speakerphones Audio and visual pagingAlerts and sensors Security devices Call Accounting Systems Call Accounting Systems Adjuncts Call Accounting Systems Adjuncts Call Accounting Systems Adjuncts Intuity Audix Messaging Application overview of Audix Additional sources of information Accessing Audix AdministrationUsing Definity Site Administration DSA Additional sources of information Ntuity Audix Messaging Accessing Audix Administration Ntuity Audix Messaging Review and test the DSA connection Using Telnet to access Audix Administration Features of Audix Features of Audix Ntuity Audix MessagingVoice Messaging Features of Audix Intuity Audix Messaging Voice mailbox Category Description TCP/IP Avaya Message Manager Function Description Features of Audix Intuity Audix Messaging FAX Messaging Automated Attendant Bulletin Board CornerStone Software Features of Audix Intuity Audix Messaging Call Center Automatic Call Distribution ACD Automatic Call Distribution ACD Call Center Group C General Information Automatic Call Distribution ACD Call Center Basic Call Management System Basic Call Management System Call Center Attendant Vectoring Call Center BasicAttendant Vectoring Call Center Call Center Deluxe Call Center EliteCall Center Deluxe CentreVu Virtual Routing CentreVu Virtual Routing Call Center CentreVu Advocate CentreVu Advocate Call Center Bcms Vu Bcms Vu Call Center CentreVu CT RequirementsCentreVu CT Call Center CentreVu Call Management System CMS CentreVu Call Management System CMS Call Center CMS add-on packages CentreVu SupervisorCMS add-on packages Call Center CentreVu Explorer CentreVu Compact Call Center Solutions Packages CentreVu Compact Call Center Solutions PackagesCentreVu Visual Vectors CentreVu Compact Call Center Solutions Packages Wireless Solutions Medium-Range mobility Long-Range mobility Wireless Solutions Long-Range mobility Definity Wireless Business System PWT Long-Range mobility Application Starter Package Wireless Solutions Application Starter Package Server-Based solutions Computer Telephony Integration Server-Based solutions Computer Telephony Integration Third-Party applications Definity IP Softphone Definity IP Softphone Computer Telephony Integration Definity IP Softphone Computer Telephony Integration Definity ONE features for telecommuting Personal Station AccessTelecommuting/Virtual Office Pipeline Station Security CodesPipeline Telecommuting/Virtual Office Audix features for telecommuting Definity ExtenderDefinity Extender Telecommuting/Virtual Office Remote Max Starter application packageRemote Max Telecommuting/Virtual Office System Administration Definity Site Administration release Definity Site Administration release System Administration ~ VDN Terminal administration Portless Administration/Administration Without HardwareTerminal administration System Administration Scheduling System Administration Scheduling Basic reporting System Administration Basic reportingPerformance measurements Performance measurements System Administration ECS Reports Generator Call Charge information System Administration Call Charge information Call Detail Recording Call Detail Recording featuresCall Detail Recording System Administration Variable format records Security System Administration Call Detail Recording devicesCall restrictions Starter application package System Administration Starter application package System Administration Networking Uniform Dial Plan Distributed Communications System and Isdn Definity ONE DCS networks Qsig global networkingDefinity ONE DCS networks Networking World-Class Routing World-Class Routing Networking Time of Day Routing Network management featuresNetwork management features Networking Automatic Route Selection Automatic Alternate Routing Generalized Route Selection Authorization codes Facility Restriction Level Network interfaces and equipment Trunk group circuitsNetwork interfaces and equipment Networking Digital interfaces Isdn Centralized Attendant Service Centralized Attendant Service NetworkingMain/Satellite/Tributary Electronic Tandem Network Electronic Tandem Network Networking Starter application package Networking Definity Data Agent AdministrationSnmp Native Agent Software Via the Snmp MIB Via the Snmp Snmp TrapsDefinity ONE Co-Resident Modules WatchDog Logins and the LAC License ServerDefinity ONE Co-Resident Modules Snmp Native Agent Software 11-4 Issue 2 November Features Automatic routing features Basic features Basic features Features Basic features Features Basic features Features Basic features Features Call Center features Call Center features Features Call Center features Features Private networking features Private networking features Features Trunk group features Trunk group features Features Trunk group features Features Index Numerals Index Conversant Medium range 10-4 Overview Issue 2 November IN-5 IN-6