Features of AUDIX | 4 INTUITY AUDIX Messaging |
Call Answer
Voice Messaging languages
Multilingual support
Customized announcements
In addition to basic capabilities, the Outcalling function of AUDIX Voice Messaging allows the feature to:
•Automatically place a call from AUDIX to a user when messages are waiting
•Specify the number to be called by AUDIX when messages are waiting (may be an office, home, car, or pager)
Call Answer answers a call and records a message when the user is unavailable. This function enables the Voice Messaging feature to:
•Answer incoming calls
•Create personal greetings for incoming calls
•Disable call answer so that a caller hears a greeting, but cannot leave a message
•Customize a set of standard greetings
•Record up to 9 different personal greetings using the Multiple Personal Greeting function
•Play a single greeting for all calls, or assign various personal greetings to play in response to different types of calls, for example, internal and external, busy and no answer, or
The AUDIX Voice Messaging feature provides a standard American English announcement set. The announcement set can be replaced or augmented with a number of options, including
Optional multilingual functions allow callers to interact with the AUDIX application using different languages. For example, callers can follow voice prompts in languages that may or may not match the language of the people they are calling. An administrator can install up to 9 languages on the AUDIX application and operate them simultaneously.
Users can also record personal greetings in two different languages. Prompts are delivered in the selected languages.
Announcements comprise sets of spoken instructions or voice prompts in the AUDIX Voice Messaging application. For example: “To access your mailbox, press star R.”
Voice mailbox
A mailbox is a storage area on a computer disk for messages, personal greetings, and mailing lists. AUDIX users acquire a mailbox when they are administered on the application. Each user accesses this mailbox with a private password.
Callers can leave messages in a user’s mailbox, but cannot perform other operations related to the user’s mailbox. After a user logs in, the feature voices the name of the user and reports the number of new messages received. Each message consists of a message header and a message body.
| Overview |
