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System administration
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Issue 2 November
Web browser access
How to
Headsets
Power Systems
Authorization
Incomparable service
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Starter application package
10
Networking
Overview
10-12
555-233-001
— Issue 2 — November 2000
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Contents
Definity ONE Communications System
Avaya Web
Contents
Contents
Adjuncts
Computer Telephony Integration
Index IN-1
Purpose
How to use this document
About This Document
Intended audiences
Security
Conventions used in this document
Conventions used in this document About This Document
Trademarks
Trademarks About This Document
How to comment on this document
How to order documentation
How to order documentation About This Document
Introduction
Definity ONE Communications System
What’s new in release
Definity ONE Communications System Introduction
Definity Site Administration DSA Introduction
Definity Site Administration DSA
Call Center
Call Accounting
Web browser access
Web browser access Introduction
Starter packages
System administration Introduction
System administration
MasterDirectory and PhoneLine
Compact modular cabinet
Amis Analog Networking
Hardware
Amis Analog Networking Introduction
Hardware Introduction
3 4
Reliability
Software
Software Introduction
Incomparable service
Incomparable service Introduction
Incomparable service Introduction
Desktop/Console Solutions
Telephones for the global marketplace
Digital DCP telephones
Series digital telephones
Overview
Series digital telephones
Series digital telephones
Feature Series Telephones
7300/ATL-Series hybrid telephones Requirements
Analog single-line telephones
Series analog telephones
Series analog telephones
Definity Attendant Console
Attendant Consoles Desktop/Console Solutions
Attendant Consoles
Definity PC Console
Requirements
Attendant Consoles Desktop/Console Solutions
Power Systems
Adjuncts
Headsets
On hold and delayed announcement systems
On hold and delayed announcement systems Adjuncts
External speakerphones
Audio and visual paging
Alerts and sensors
Security devices
Call Accounting Systems
Call Accounting Systems Adjuncts
Call Accounting Systems Adjuncts
Call Accounting Systems Adjuncts
Intuity Audix Messaging
Application overview of Audix
Additional sources of information
Accessing Audix Administration
Using Definity Site Administration DSA
Additional sources of information Ntuity Audix Messaging
Accessing Audix Administration Ntuity Audix Messaging
Review and test the DSA connection
Using Telnet to access Audix Administration
Features of Audix Ntuity Audix Messaging
Features of Audix
Voice Messaging
Features of Audix Intuity Audix Messaging
Voice mailbox
Category Description
TCP/IP
Avaya Message Manager
Function Description
Features of Audix Intuity Audix Messaging
FAX Messaging
Automated Attendant
Bulletin Board
CornerStone Software
Features of Audix Intuity Audix Messaging
Call Center
Automatic Call Distribution ACD
Automatic Call Distribution ACD Call Center
Group C General Information
Automatic Call Distribution ACD Call Center
Basic Call Management System
Basic Call Management System Call Center
Call Center Basic
Attendant Vectoring
Attendant Vectoring Call Center
Call Center Elite
Call Center Deluxe
Call Center Deluxe
CentreVu Virtual Routing
CentreVu Virtual Routing Call Center
CentreVu Advocate
CentreVu Advocate Call Center
Bcms Vu
Bcms Vu Call Center
Requirements
CentreVu CT
CentreVu CT Call Center
CentreVu Call Management System CMS
CentreVu Call Management System CMS Call Center
CentreVu Supervisor
CMS add-on packages
CMS add-on packages Call Center
CentreVu Explorer
CentreVu Compact Call Center Solutions Packages
CentreVu Compact Call Center Solutions Packages
CentreVu Visual Vectors
CentreVu Compact Call Center Solutions Packages
Wireless Solutions
Medium-Range mobility
Long-Range mobility Wireless Solutions
Long-Range mobility
Definity Wireless Business System PWT
Long-Range mobility
Application Starter Package Wireless Solutions
Application Starter Package
Server-Based solutions
Computer Telephony Integration
Server-Based solutions Computer Telephony Integration
Third-Party applications
Definity IP Softphone
Definity IP Softphone Computer Telephony Integration
Definity IP Softphone Computer Telephony Integration
Personal Station Access
Definity ONE features for telecommuting
Telecommuting/Virtual Office
Station Security Codes
Pipeline
Pipeline Telecommuting/Virtual Office
Definity Extender
Audix features for telecommuting
Definity Extender Telecommuting/Virtual Office
Starter application package
Remote Max
Remote Max Telecommuting/Virtual Office
System Administration
Definity Site Administration release
Definity Site Administration release System Administration
~ VDN
Portless Administration/Administration Without Hardware
Terminal administration
Terminal administration System Administration
Scheduling System Administration
Scheduling
Basic reporting
Basic reporting System Administration
Performance measurements
Performance measurements System Administration
ECS Reports Generator
Call Charge information System Administration
Call Charge information
Call Detail Recording
Call Detail Recording features
Call Detail Recording System Administration
Variable format records
Call Detail Recording devices
Security System Administration
Call restrictions
Starter application package System Administration
Starter application package System Administration
Networking
Uniform Dial Plan
Distributed Communications System and Isdn
Qsig global networking
Definity ONE DCS networks
Definity ONE DCS networks Networking
World-Class Routing
World-Class Routing Networking
Time of Day Routing
Network management features
Network management features Networking
Automatic Route Selection
Automatic Alternate Routing
Generalized Route Selection
Authorization codes
Facility Restriction Level
Trunk group circuits
Network interfaces and equipment
Network interfaces and equipment Networking
Digital interfaces
Isdn
Centralized Attendant Service Networking
Centralized Attendant Service
Main/Satellite/Tributary
Electronic Tandem Network
Electronic Tandem Network Networking
Starter application package Networking
Definity Data
Agent Administration
Snmp Native Agent Software
Via the Snmp MIB
Via the Snmp
Snmp Traps
Definity ONE Co-Resident Modules
WatchDog
License Server
Logins and the LAC
Definity ONE Co-Resident Modules Snmp Native Agent Software
11-4 Issue 2 November
Features
Automatic routing features
Basic features
Basic features Features
Basic features Features
Basic features Features
Basic features Features
Call Center features
Call Center features Features
Call Center features Features
Private networking features
Private networking features Features
Trunk group features
Trunk group features Features
Trunk group features Features
Index
Numerals
Index
Conversant
Medium range
10-4
Overview Issue 2 November IN-5
IN-6
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Contents