Avaya 555-233-001 manual Computer Telephony Integration

Contents

6 Wireless Solutions 6-1

Medium-Range mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Long-Range mobility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 DEFINITY Wireless Business System PWT . . . . . . . . . . . . . . . . . . . . . . . . 6-3Application Starter Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

7 Computer Telephony Integration	7-1
Server-Based solutions	. 7-1
Third-Party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
DEFINITY IP Softphone	. 7-3

8 Telecommuting/Virtual Office	8-1
DEFINITY ONE features for telecommuting	.	8-1
Remote Call Coverage/
Call Forwarding Off-Net/Coverage of Calls Redirected Off-Net		8-1
Extended User Administration of Redirected
Calls (Telecommuting Access)		8-1
Personal Station Access		8-1
Station Security Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Pipeline 15	.	8-2
DEFINITY Extender	.	8-3
AUDIX features for telecommuting	.	8-3
Remote Max	.	8-4
Starter application package	.	8-4

9 System Administration	9-1
DEFINITY Site Administration release 1.5	. 9-1
Terminal administration	. 9-4

Portless Administration/Administration Without Hardware . . . . . . . . . . . . . . . . . 9-4 Automatic Station Relocation/Terminal Translation Initialization . . . . . . . . . . . . . . 9-5

Scheduling	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Basic reporting	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Performance measurements . . . .	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
ECS Reports Generator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Call Charge information	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Call Detail Recording	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Call Detail Recording features	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

Variable format records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

Call Detail Recording devices	9-10
Security	9-10
Call restrictions	9-10
Starter application package	9-11

Overview
555-233-001 — Issue 2 — November 2000	v