Avaya 555-233-001 manual Voice Messaging, Features of Audix Ntuity Audix Messaging

Features of AUDIX 4 INTUITY AUDIX Messaging

Features of AUDIX

The following AUDIX features allow users to send, receive, and organize voice, text, and fax messages:

•Voice Messaging

•Voice Mailbox

•Transmission Control Protocol/Internet Protocol (TCP/IP)

•Message Manager

•Fax Messaging

•Automated Attendant

•Bulletin Board

•CornerStone Software

Voice Messaging

The AUDIX Voice Messaging software permits recording and exchanging voice messages with other users. It contains stored voice prompts that help users create, send, retrieve, answer, save, or forward spoken messages. The feature also answers calls for users who are busy or unavailable. In addition to a personal answering service, AUDIX can be used as a messenger to individuals or groups, as an information service, as an office receptionist, or as an automated attendant.

Users and callers instruct the AUDIX Voice Messaging feature by pressing touch- tone keys in response to detailed voice prompts.

Nuances and inflection are integral parts of person-to-person communication. The AUDIX software uses a high-quality voice-encoding algorithm known as Code- Excited Linear Prediction (CELP) to capture the nuances and subtle inflections of the human voice.

Voice Messaging is similar to an electronic mail system in that messages can be sent to other individuals or groups without directly calling the recipient. The message is stored in the recipient’s AUDIX mailbox. Recipients can access stored messages at their convenience.

Voice Messaging enables a user to:

•Send messages to other AUDIX and Message Manager users

•Listen to messages received from other AUDIX and Message Manager users

•Forward messages received with comments attached

•Reply to messages received from other AUDIX and Message Manager users

•Create mailing lists containing up to 250 recipients

Overview
555-233-001 — Issue 2 — November 2000	4-5