Avaya 555-233-001 manual What’s new in release, Definity ONE Communications System Introduction

DEFINITY ONE Communications System 1 Introduction

What’s new in release 3.0

DEFINITY ONE with DEFINITY Release 9 offers significant new features and improvements to facilitate system administration and enhance call center functions. These features include customer access to Windows via Telnet and support of announcements. Several behind-the-scenes enhancements include eliminating non- essential hardware, and improving BCMS Vu Call Center connectivity. Web enhancements support multiple scheduled backups, and include additional files for Call Center co-resident announcements. In addition, the Web interface on DEFINITY ONE includes the ability to download call center clients for BCMS Vu and CentreVu CT. The Definity LAN Gateway (DLG) feature allows the Windows local area network (LAN) interface to be administered within the DEFINITY application. Upgrade procedures are supported via an installation wizard in the same manner as a new load within Release 2.0.

Improvements include:

•Software Options

DEFINITY ONE Release 3.0 is offered as a single hardware module with the following major software options: Co-Resident Announcements, SNMP Agent, BCMS Vu, and CentreVu CT Server.

•Co-resident Announcements

Announcements can now be stored on the DEFINITY ONE hard drive. There are 8 announcement ports.

•SNMP Agent

The SNMP agent is a software module loaded on all systems and available at additional cost. The agent provides a SNMP interface to the system’s alarm and error tables, select performance measurements, and select configuration data. The agent also supports SNMP traps for DEFINITY alarms and restarts, INTUITY alarms, and Windows NT events.

•BCMS Vu

First available in Release 2.0, BCMS Vu is offered as a standalone product that connects to the DEFINITY ONE system via the LAN. This option is available at additional cost and is field installable.

•CentreVu CT Server

First available in Release 2.0, CentreVu CT Server is offered as a standalone product that connects to the DEFINITY ONE system via the LAN. This option is available at additional cost and is field installable.

•Web Enhancements

The Web interface on DEFINITY ONE Release 3.0 includes the ability to download call center clients for BCMS Vu and CentreVu CT.

•DLG Enhancement

A new feature allows adjunct routing ot asai /adjlk TCP/IP links. This feature is co-resident on the processor and does not require any additional hardware.

	Overview
1-2	555-233-001 — Issue 2 — November 2000