Avaya 555-233-001 - page 31

Telephones for the global marketplace

2-11

Overview

555-233-001— Issue 2— November 2000

2 Desktop/Console Solutions

•9103 telephone

The 9103 telephone has the following features:

~Convenient pulse or push-button tone dialing

~A fully modular connection that provides maximum ease of installation

~Battery backup in case of power interruption

~Easily installed on desk or table

~User-selectable ringer volume and pitch control

~Flashing ringer light that indicates an incoming call

~Flashing Message light

~Flash button for accessing system features such as Hold and Transfer

~Three memory-dialing buttons

~Ability for you to program ten memory-dialing numbers on the numeric

dialpad keys (0 and 1 through 9)

~On-hook dialing with 1-way speaker

~Last Number Redial feature

~Save feature, which enables you to save a number in memory for a temporary

period of time

•9110 telephone

The 9110 telephone has the following features:

~Convenient pulse or push-button tone dialing

~Easily installed on desk or table

~Hands-free 2-way speakerphone

~Ten memory-dialing buttons to which you can program 20 memory-dialing

numbers

~Flashing ringer light that indicates an incoming call

~Flashing Message light

~Flash button for accessing system features such as Hold and Transfer

~Last Number Redial feature

~Save feature, which enables you to save a number in memory for a temporary

period of time

~Mute button

~Speaker volume control

~User-selectable ringer volume and pitch control

~User-adjustable speakerphone volume control

2500-Series analog

telephones There are three models of 2500-Series single-line analog telephones. These

telephones are not currently sold as new.

•2500 MMGM telephone, which is a basic, desktop telephone

•2500 YMGM telephone, which is a desktop telephone that has a Hold button, a

Mute button, a Flash button, and a Redial button

•2554 MMGM telephone, which is a basic, wall-mounted telephone

Contents

Main Page Contents About This Document vii 1 Introduction 1-1 2 Desktop/Console Solutions 2-1 3 Adjuncts 3-1 4I 5 Call Center 5-1 6 Wireless Solutions 6-1 7 Computer Telephony Integration 7-1 8 Telecommuting/Virtual Office 8-1 9 System Administration 9-1 10 Networking 10-1 11 SNMP Native Agent Software 11-1 Index IN-1 Appendix A: Features A-1 About This Document Purpose Intended audiences How to use this document Conventions used in this document Security Trademarks How to order documentation How to comment on this document 1 DEFINITY ONE Communications System Whats new in release 3.0 AUDIX DEFINITY Site Administration (DSA) Call Center Web browser access Call Accounting Starter packages System administration MasterDirectory and PhoneLine AMIS Analog Networking Hardware Compact modular cabinet Page Software Reliability Incomparable service Page 2 Telephones for the global marketplace Digital DCP telephones Page Page Page Page Page Page Analog (single-line) telephones Page Page Attendant Consoles DEFINITY Attendant Console DEFINITY PC Console Page Page 3 Power Systems On hold and delayed announcement systems Headsets 3 Audio and visual paging Alerts and sensors External speakerphones Security devices Call Accounting Systems 3 Page 4 Application overview of AUDIX Additional sources of information Accessing AUDIX Administration Using DEFINITY Site Administration (DSA) Review and test the DSA connection Using Telnet to access AUDIX Administration Features of AUDIX Voice Messaging Voice mailbox Page TCP/IP * * Avaya Message Manager Page Page FAX Messaging *H*4 Automated Attendant Bulletin Board CornerStone Software Page 5 Automatic Call Distribution (ACD) Page Page Basic Call Management System Attendant Vectoring Call Center Basic Call Center Deluxe Call Center Elite CentreVu Virtual Routing CentreVu Advocate BCMS Vu CentreVu CT Requirements CentreVu Call Management System (CMS) CMS add-on packages CentreVu Supervisor CentreVu Explorer II CentreVu Visual Vectors CentreVu Compact Call Center Solutions Packages Page 6 Medium-Range mobility Long-Range mobility 6 DEFINITY Wireless Business System PWT Application Starter Package 7 Server-Based solutions Third-Party applications 7 DEFINITY IP Softphone Page 8 DEFINITY ONE features for telecommuting Remote Call Coverage/ Call Forwarding Off-Net/Coverage of Calls Redirected Off-Net Extended User Administration of Redirected Calls (Telecommuting Access) Personal Station Access Pipeline 15 8 DEFINITY Extender AUDIX features for telecommuting Remote Max 9 DEFINITY Site Administration release 1.5 Page Page Terminal administration Portless Administration/Administration Without Hardware Automatic Station Relocation/Terminal Translation Initialization Scheduling Basic reporting Performance measurements ECS Reports Generator Call Charge information Call Detail Recording Call Detail Recording features Variable format records Call Detail Recording devices Security Call restrictions Page Page 10 Uniform Dial Plan Distributed Communication System Integrated SDN and Non-Integrated SDN Distributed Communications System and ISDN DEFINITY ONE DCS networks QSIG global networking World-Class Routing Network management features Time of Day Routing Automatic Route Selection Automatic Alternate Routing Generalized Route Selection Facility Restriction Level Authorization codes Network interfaces and equipment Trunk group circuits Digital interfaces ISDN Centralized Attendant Service Main/Satellite/Tributary Electronic Tandem Network Page 11 Agent Administration DEFINITY Data Via the SNMP MIB Via the SNMP SNMP Traps DEFINITY ONE Co-Resident Modules GAM WatchDog 11 Page A Automatic routing features Basic features Page Page Page Call Center features Page Private networking features Trunk group features Page Index Numerals B C D E Index E F G H I N O P Q T U V W