Avaya 555-233-001 manual Features, Automatic routing features

A Features

This appendix provides a list of the features of DEFINITY ONE arranged in the following categories:

•Automatic Routing Features

•Basic Features

•Call Center Features

•Private Networking Features

•Trunk Group Features

This appendix lists all DEFINITY ONE capabilities available anywhere. Some of the listed features are optional. Please check with your local Avaya representative for further information about system features and what is available in your country.

The DEFINITY ECS Release 9 Administrator’s Guide (555-233-506) //need new document number// describes each feature in detail and provides complete implementation and administration information. Some features are systems of their own and have their own documentation, such as Call Detail Recording, AUDIX voice messaging system, and Call Management System. See your local distributor for more information on each of these features.

Automatic routing features

DEFINITY ONE provides a variety of automatic routing features for public and private networks. Automatic Alternate Routing (AAR) and Automatic Route Selection (ARS) are the foundation for these automatic routing features. They route calls based on the preferred (normally the least expensive) route available at the time the call is placed. Generally, AAR routes calls over a private network and ARS routes calls using the public network numbering plan. However, both AAR and ARS support public and private networks. You can use the other features listed in this section when you use AAR and ARS.

•Automatic Alternate Routing (AAR)

•Automatic Route Selection (ARS)

•AAR/ARS Overlap Sending

•AAR/ARS Partitioning

•Alternate Facility Restriction Levels

•Facility Restriction Levels and Traveling Class Marks

•Generalized Route Selection

•Subnet Trunking

•Time of Day Routing

Overview
555-233-001 — Issue 2 — November 2000	A-1