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Avaya Comcode 700220627 manual TM leee

Models: Comcode 700220627

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Install Parts list Ls -l /adminsave/init.d Customization issues Updating the switch setup Disk upgrade procedures Doing a Cmsadm backup Cvuecleanup Feature or service Responsible

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TM leee

Comcode 700220627

Issue 3.0

February 2002

Compas ID 91141

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Avaya Comcode 700220627 manual TM leee

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Contents

TM leee 2002, Avaya Inc All Rights Reserved Preface Overview Disk upgrade procedures Preface Related documents Customer support for the United States Frequently asked questions FAQsTechnician support for the United States Customer and technician support outside the United StatesPage Upgrading an Enterprise 3000 to CMS R3V9 Trouble escalation OverviewHardware additions Disk mirroring Customization issues Parts list Procedures that are done by the customer before the upgrade Doing a Cmsadm backup Cleaning the tape driveDetermining the current CMS load Enter pkginfo -x cms Cmsadm backup for R3V6 and earlier Upgrading an Enterprise 3000 to CMS R3V9 Procedures that are done by the customer before the upgrade Upgrading an Enterprise 3000 to CMS R3V9 Cmsadm backup for R3V8 Upgrading an Enterprise 3000 to CMS R3V9 Procedures that are done by the customer before the upgrade Backing up Visual Vectors vector layouts and comments Indicates the first noncompressing tape drive with Doing a full maintenance backup System displays the following for R3V8 Field Value to enter or option to select Doing an incremental maintenance backup System displays the following for R3V8 Checking for printer requests and large mail files Collecting third-party and custom software Checking for nonsequential ACDsCmsadm Upgrading the system Extracting the customer’s administration and options Tail -f /var/tmp/new/var/log/cvuelog Cvueextract Upgrading an Enterprise 3000 to CMS R3V9 Has Isql been purchased for this upgrade y or n? Isql will not be installed as part of upgrade Upgrading the system Usr/sbin/shutdown -y -i0 -g0 Pg /var/tmp/new/var/log/cvuelog Removing and replacing Enterprise 3000 disk drives Disk upgrade proceduresOverview Removing and labeling the old disk drives E3000removedisk.cdr Boot disk Drive Boot Disk Slot Installing the new disk drives Booting up the system with the new disk drives Checking the status of the disk drives Verifying that the system recognizes the new disk drivesOpt/informix/bin/setenv Onstat -d egrep X pg Ls -x /dev/rmt Checking the status of the tape drives Verifying that the upgrade can continue Overview Eject cdrom Installing CMS patches Continue with Copying customer data Cvuecopy Copying customer data Cd /cdrom/cdrom0 Activating customer optionsCvueactivate Tail -f /var/log/cvuelog Upgrading the system Ls -l /adminsave/init.d Continue with Shutting down and rebooting the system Shutting down and rebooting the system Removing temporary ACDs Verifying the status of the disksVerifying CMS permissions Pkgchk -n cms Verifying that CMS is operating Turning on CMSSu cms Checking Free Space Allocation Verifyfileproperties Comparing directory and file permissionsNohup ./verifyfileproperties /nohup.out Setting the Informix configuration parameters Updating the switch setup Cvuecleanup Removing the upgrade files Migrating the customer’s data Migrating system administration data Device name Tape drive device name Data Type Pg /cms/migrate/r3mig.log Migrating agent and call center administration data Agent/Call Center Admin data Replacing the customer’s tapes Checking the status of the disksOnstat -d egrep Pdrx pg Enter cd /adminsave/init.d Troubleshooting upgrade failuresEnter mv scriptname /adminsave/ where Enter cd /cdrom/cdrom0 Checks for devices Adddisks Adds nonboot disks Procedures that are done by the customer after the upgrade Migrating historical data 1159 PM R3V6 and earlier Restoring non-CMS filesMt -f /dev/rmt/0 status mt -f /dev/rmt/1 status R3V8 Feature or service Responsible Installing and administering unpreserved software Doing a Cmsadm backup CMS administration data

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