Avaya Comcode 700220627 manual Migrating agent and call center administration data

Upgrading an Enterprise 3000 to CMS R3V9

10.Enter:

pg /cms/migrate/r3mig.log

This displays the customer migration log.

11.Look at the contents of the customer migration log and take any necessary corrective action. For help with interpreting the log and its messages, contact technical support or your customer representative.

12.To exit the UNIX window, enter: exit

Migrating agent and call center administration data

To migrate agent and call center administration data:

1.Verify that the most recent incremental maintenance backup tape is in the tape drive.

2.From the CMS Main Menu, select System Setup > R3 Migrate Data. The system displays the following:

3/ 9/01	21:19 CentreVu(R) CMS	Windows: 1 of 4	vvvv^vvv
System	Setup: R3 Migrate Data		All ACDs
		Cancel
Device name: default		List devices
		Run
Data	type (Select one):	+--------------

<> System Administration data (single-user required) <x> Agent/Call Center Admin data (single-user required)

<> Historical data

	Stop	date:
	Stop	time: 11:59 PM
Specify ACD(s) to migrate (Select one):
	<x> All ACDs
	< > Single ACD
	from:	to:
Status:
Help	Window	Commands Keep	Exit	Scroll Current MainMenu

62 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions