Procedures that are done by the customer before the upgrade

3.In the Back Up Data window, select the options and enter the values that are indicated in the following table:

Field

Value to enter or option to select

 

 

 

 

Device name

The tape drive device name

 

 

Verify tape...?

y

 

 

ACD(s) to back up

All ACDs

 

 

Data to back up

For R3V6 and earlier:

 

System administration data

 

ACD-specific administration data

 

Historical data - Incremental

 

Non-CMS data (if needed)

 

For R3V8:

 

Local system administration data

 

CMS system administration data

 

ACD-specific administration data

 

Historical data - Incremental

 

Non-CMS data (if needed)

 

 

4.Press Enter to access the action list, and select Run.

5.After the backup is complete, remove and label the backup tape.

Checking for printer requests and large mail files

The CVUE extract process first copies the files that are being migrated to the new system to the /var/tmp/new directory, then copies the files to tape. If the system does not have enough disk space to create this first copy to /var/tmp/new, the system may run out of space and the extract will fail.

Before you continue with the upgrade, check the following directories for old print requests and large, unneeded mail files that may be taking up space:

/var/spool/lp/requests

/var/mail/root

/var/mail/root2

/var/mail/cms

Delete any unneeded files.

Issue 3.0 February 2002 29

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Avaya Comcode 700220627 manual Checking for printer requests and large mail files