Upgrading an Enterprise 3000 to CMS R3V9

Activating customer options

The activate process can take from as little as a few minutes to as much as 1 to 2 hours to complete. The amount of time depends on the number of customer options, the number and size of the disk drives, the number of ACDs, and so on.

To activate the customer’s software options:

1.Enter:

cd /cdrom/cdrom0

2.Do one of the following:

If running the command locally at the console, enter:

./cvue_activate

Optionally, if running the command remotely on a dial-up line, enter: nohup ./cvue_activate tee /nohup.out

! CAUTION:

If the dial-up modem line drops after starting this command with nohup, reconnect to the system, but DO NOT rerun this command. Use tail -f /nohup.outto view the progress of the command. When finished viewing the nohup.out file, press Del to break out of the command.

For On Site Personnel: If the upgrade is being supported by remote personnel (for example, provisioning), use the following command from the local console during the copy and activate process to view the CVUE log file and track the progress of the upgrade:

tail -f /var/log/cvuelog

When finished viewing the /var/log/cvuelog file, press Del to break out of the command.

3.One of the following occurs:

If the CVUE copy was not done, the system displays the following message and you must run CVUE copy again:

cvue_copy not successful, run the cvue_copy again

50 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions

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Avaya Comcode 700220627 manual Activating customer options, Cd /cdrom/cdrom0, Cvueactivate, Tail -f /var/log/cvuelog