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Avaya Comcode 700220627 manual

Models: Comcode 700220627

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Install Parts list Ls -l /adminsave/init.d Customization issues Updating the switch setup Disk upgrade procedures Doing a Cmsadm backup Cvuecleanup Feature or service Responsible

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Preface

8 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions

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Avaya Comcode 700220627 manual

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Contents

TM leee 2002, Avaya Inc All Rights Reserved Preface Overview Disk upgrade procedures Preface Related documents Frequently asked questions FAQs Customer support for the United StatesTechnician support for the United States Customer and technician support outside the United StatesPage Upgrading an Enterprise 3000 to CMS R3V9 Hardware additions OverviewTrouble escalation Customization issues Disk mirroring Parts list Procedures that are done by the customer before the upgrade Cleaning the tape drive Doing a Cmsadm backupDetermining the current CMS load Enter pkginfo -x cms Cmsadm backup for R3V6 and earlier Upgrading an Enterprise 3000 to CMS R3V9 Procedures that are done by the customer before the upgrade Upgrading an Enterprise 3000 to CMS R3V9 Cmsadm backup for R3V8 Upgrading an Enterprise 3000 to CMS R3V9 Procedures that are done by the customer before the upgrade Backing up Visual Vectors vector layouts and comments Indicates the first noncompressing tape drive with Doing a full maintenance backup System displays the following for R3V8 Field Value to enter or option to select Doing an incremental maintenance backup System displays the following for R3V8 Checking for printer requests and large mail files Cmsadm Checking for nonsequential ACDsCollecting third-party and custom software Upgrading the system Extracting the customer’s administration and options Cvueextract Tail -f /var/tmp/new/var/log/cvuelog Upgrading an Enterprise 3000 to CMS R3V9 Has Isql been purchased for this upgrade y or n? Isql will not be installed as part of upgrade Upgrading the system Pg /var/tmp/new/var/log/cvuelog Usr/sbin/shutdown -y -i0 -g0 Disk upgrade procedures Removing and replacing Enterprise 3000 disk drivesOverview Removing and labeling the old disk drives E3000removedisk.cdr Installing the new disk drives Boot disk Drive Boot Disk Slot Booting up the system with the new disk drives Verifying that the system recognizes the new disk drives Checking the status of the disk drivesOpt/informix/bin/setenv Onstat -d egrep X pg Checking the status of the tape drives Ls -x /dev/rmt Verifying that the upgrade can continue Overview Installing CMS patches Eject cdrom Continue with Copying customer data Copying customer data Cvuecopy Activating customer options Cd /cdrom/cdrom0Cvueactivate Tail -f /var/log/cvuelog Upgrading the system Ls -l /adminsave/init.d Shutting down and rebooting the system Continue with Shutting down and rebooting the system Verifying the status of the disks Removing temporary ACDsVerifying CMS permissions Pkgchk -n cms Su cms Turning on CMSVerifying that CMS is operating Checking Free Space Allocation Nohup ./verifyfileproperties /nohup.out Comparing directory and file permissionsVerifyfileproperties Updating the switch setup Setting the Informix configuration parameters Removing the upgrade files Cvuecleanup Migrating system administration data Migrating the customer’s data Device name Tape drive device name Data Type Migrating agent and call center administration data Pg /cms/migrate/r3mig.log Agent/Call Center Admin data Onstat -d egrep Pdrx pg Checking the status of the disksReplacing the customer’s tapes Troubleshooting upgrade failures Enter cd /adminsave/init.dEnter mv scriptname /adminsave/ where Enter cd /cdrom/cdrom0 Checks for devices Adddisks Adds nonboot disks Procedures that are done by the customer after the upgrade Migrating historical data 1159 PM Mt -f /dev/rmt/0 status mt -f /dev/rmt/1 status Restoring non-CMS filesR3V6 and earlier R3V8 Installing and administering unpreserved software Feature or service Responsible Doing a Cmsadm backup CMS administration data

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