Upgrading the system
Troubleshooting upgrade failures
If you receive an error message that one of the installation scripts failed when you run the cvue_activate command, you may be able to recover and continue with the upgrade. Some of the installation scripts can be skipped during this part of the upgrade. However, any script that is skipped during this part of the upgrade must be installed later using the standard software installation procedures found in the CMS software installation document.
The following table lists all of the possible software installation scripts, and explains what to do if one of them fails during the upgrade. When identifying the installation scripts, be aware that each script is numbered with a prefix (for example, S04) before the script name.
Script name | Description |
| How to recover | |
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install_sql | ISQL software | All of these scripts install optional software or | ||
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| drivers needed by the customer. You can skip the | ||
x25_setup | Set up X.25 | |||
script and reinstall the software later. To skip the | ||||
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install_nts | NTS drivers | script: | ||
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| 1. | Enter: cd /adminsave/init.d | |
install_hsip | HSI/P drivers | |||
2. | Enter: mv scriptname /adminsave/ where | |||
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install_hsis | HSI/S drivers | |||
scriptname is the name of the script. | ||||
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| 3. | Enter: cd /cdrom/cdrom0 | |
install_saip | SAI/P drivers | |||
4. | Run the ./cvue_activate command again. | |||
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install_saipu | SAI/P utilities | |||
5. | Install the software package that you skipped | |||
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install_tokenring_s | Token Ring software | before you migrate the customer’s data. | ||
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| After each script is executed, a copy of the script is | ||
install_tokenring_p | Token Ring software | |||
moved to /adminsave/init.d.completed. | ||||
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install_odbcX_X | ODBC software |
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Issue 3.0 February 2002 65
