Upgrading an Enterprise 3000 to CMS R3V9
Installing and administering unpreserved software
After the CVUE upgrade, any unpreserved software should be installed and any new features or services should be administered. The following table lists several of these features and services, and the Avaya organization that can be contacted for assistance.
Feature or service | Responsible1 |
|
|
Internet Call Center | Professional |
| Services |
| Organization (PSO) |
|
|
Network information names service, such as NIS or NISplus | PSO |
|
|
Network printers | PSO |
|
|
PSO | |
migrated from the old system. |
|
|
|
Visual Vectors server software | Provisioning |
Vector layouts and comments backed up before the upgrade should be |
|
restored using the setupaas command and restore option. |
|
|
|
Mounted file systems that were in the customer’s /etc/vfstab file before | Provisioning |
the upgrade. See the copy of /etc/vfstab that is saved in |
|
/var/log/cvuelog. Have your administrator verify that your new |
|
configuration is correct. |
|
|
|
Common Desktop Environment options such as screen layout and | Provisioning |
password protection |
|
|
|
Add, change, or remove ACDs | Provisioning |
|
|
Add CentreVu Supervisor logins | Provisioning |
|
|
Install new feature packages (if purchased) | Provisioning |
|
|
Change authorizations | Provisioning |
|
|
Install Open Database Connectivity (ODBC) | Provisioning |
|
|
Start up the Alarm Origination Manager (AOM) software | Provisioning |
|
|
1.Outside of the United States, Avaya distributors are responsible for these items, with assistance from the COE.
72 CentreVu CMS R3V9 Sun Enterprise 3000 Computer CVUE Instructions
