Brother FAX 2750, FAX 3750 manual Error Messages

90 C H A P T E R T H I R T E E N

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems yourself.

If you need additional help, call the Brother Fax-Back System at

USA:1-800-521-2846

From within Canada: 1-800-681-9838

ERROR MESSAGES

ERROR MESSAGE	CAUSE	ACTION
CHANGE DRUM SOON	The drum unit is near the end of	Use the drum unit until you
	its life.	have a print quality problem,
		then replace the drum unit with
		a new one.
CHECK PAPER	The fax machine is out of paper	Refill the paper or remove the
	or paper is not properly loaded in	paper and load it again.
	the multi-purpose sheet feeder.
CHECK PAPER SIZE	Your Paper Size setting may not	When you see this error, the
	be set correctly for the paper you	reduction ratio automatically
	are using (see page 37).	will be changed to AUTO if you
		used a fixed reduction ratio (see
		pages 36–37).
COMM. ERROR	A poor quality phone line	Try the call again.
	caused communications error.
CONNECTION FAIL	You tried to poll a fax machine	Verify the other party’s polling
	that is not in Polled Waiting mode.	setup.
COOLING DOWN	The temperature of the drum unit	You must wait and allow the
PLEASE WAIT	or toner cartridge is too hot. The	fax machine to resume printing
	fax machine will pause its	when it is ready.
	current print job and go into
	cooling down mode. During the
	cooling down mode, you will
	hear the cooling fan running
	while the display on the fax
	machine shows COOLING
	DOWN and PLEASE WAIT.