T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

99

 

 

 

Copy Quality

Difficulties

Print Quality

Difficulties (Print Operations are Available with Software Option)

DIFFICULTY

SUGGESTIONS

Vertical streaks appear in

Sometimes you may see vertical streaks on your copies.

copies.

Either the scanner or the primary corona wire for printing

 

is dirty. Clean them both. (See pages 109 and 111.)

Printouts are too dark or

Adjust the print conditions by setting the Print Density light

too light.

function. It has been factory set to the middle position. See

 

“Setting the Print Density” on page 37.

Printed pages contain white

You may fix this by wiping the scanner windows with a

stripes.

clean soft cloth. (See “Cleaning the Document Scanner” on p. 109

 

and “Cleaning the Drum Unit” on page 111.) If you still see

 

white stripes or faint images and the display shows CHANGE

White Stripes or

DRUM SOON, replace the drum unit with a new one.

Faint lmages

 

 

 

Printed pages are stained

Clean the fax machine's interior and the primary corona wire of the

with toner or have

toner cartridge. See “Regular Maintenance” and “Cleaning

vertical stripes.

the Drum Unit” on pages 109–111. Make sure that the tab

 

of the corona wire is at the home position. If after cleaning,

 

you still see dark stripes or toner stains and the display shows

 

CHANGE DRUM SOON, replace the drum unit with a new one.

Dark Stripes or Toner Stains

 

 

 

Printed pages have white

Make sure that you use paper that meets the specifications. spots

in black text and

Rough surface or thick media can cause the problem. If you

graphic areas.

still see white spots and the display shows CHANGE

 

DRUM SOON, replace the drum unit with a new one.

White Spots

 

 

 

Toner scatters and stains

Adjust the print conditions by setting the Print Density

the printed page.

function. Remove the drum unit and clean the fax machine’s

 

interior. See “Regular Maintenance”, “Cleaning the Printer” and

 

“Cleaning the Drum Unit” on pages 109–111. Make sure that you

 

use paper that meets specifications. See page 16. If you still have

Scattering Toner

scattered toner and the display shows CHANGE DRUM SOON,

replace the drum unit with a new one.

 

The whole page is printed

Wipe the electric terminals referring to page 110. Also, do

black.

not use heat-sensitive paper as it will cause this problem.

 

After cleaning, if the printed pages are still black and the

 

display shows CHANGE DRUM SOON, replace the drum

Black Page

unit with a new one.

 

 

 

Nothing is printed on the

Make sure that the toner cartridge is not empty. Wipe the

page.

electric terminals referring to “Regular Maintenance”, “Cleaning

 

the Printer” and “Cleaning the Drum Unit” on pages 109–111.

 

Make sure that a torn piece of paper does not remain on the

White page

scanner window.

 

 

 

Page 111
Image 111
Brother FAX 3750, FAX 2750 manual Copy Quality Difficulties Print Quality