Difficulties Setting UpThe Optional Software | Brother FAX 3750

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	101
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

Difficulties Setting UpThe Optional Software

Problem Using the HP Pavilion PC and the “HP DEMO”

Screen Saver

If you select the “HP Demo” screen saver on your HP Pavilion PC after you have installed the optional Multi-Function Link Pro software, the System.ini file is overwritten and you cannot use the Brother fax machine to print, scan, or for Remote Setup.

If you have used the HP Demo screen saver already, you must edit the

System.ini file as follows:

[boot]

;comm.drv=comm115.drv

comm.drv=brmfcomm.drv

[386Enh]

DEVICE=C:\WINDOWS\SYSTEM\Bi-Di.386

If you do not want to edit the System.ini file, please change the screen saver to another one and Re-install Multi-Function Link Pro again.

Bi-Directional Parallel Ports (nibble and byte modes)

The fax machine supports both nibble (AT) and byte (Bi-directional) mode parallel ports. If your PC supports byte mode, scanning and fax reception will be at a faster speed. To verify or change the parallel port mode, please check your system BIOS in the CMOS Setup or contact your computer manufacturer for assistance.

Some older PC models support only nibble mode. Generally, newer models support both nibble and byte modes.

Image 113

Brother FAX 3750, FAX 2750 manual Difficulties Setting UpThe Optional Software, 101, Screen Saver

Contents

FAX 2750 FAX Year 2000 Compliant Fax-Back System For Customer ServiceBrother on the World Wide Web Brother Bulletin Board Voice OrderingAccessories and Supplies Table of Contents Operation from Extension Telephone For FAX 2750 Only 6Setup Send Speed Dialing Vii Viii 155 Automatic Finding Information UsingThis Manual About Fax Machines Test Sheet Procedures For USA OnlyFax Tones and Handshake USA 1-908-685-9283 fax ECM Error Correction Mode StopStart FAX 2750 and FAX 3750 Control Panel Keys A P T E R O N E Use caution when installing or modifying telephone lines Never install telephone wiring during a lightning storm Make sure you have the following items Packing List Choosing a Location No ! no ! no Do not remove the clear plastic starter sheet AssemblyInstalling the Drum Unit Assembly With Toner Cartridge X M a C H I N E S E T U P a N D C O N N E C T I O N S Setting Up the Fax Machine X M a C H I N E S E T U P a N D C O N N E C T I O N S Open the multi-purpose sheet feeder cover Loading Paper Close the multi-purpose sheet feeder cover Attaching Dust Cover Acceptable Paper Available with Software Option Manual Feed SlotLoading One Sheet of Paper Sequence Connecting an External Telephone Answering Device TADPaper Capacity in Feeder Available with Software Option Recording Outgoing Message on External TAD Connections Special Line Considerations Connecting an External TelephoneRoll Over Phone Lines Two-Line Phone System Converting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on a Single Line If you want to exit the Function mode, press Stop Function ModeUser-Friendly Programming FAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table Interrupt Remote FAX OPT Setting Date and Time Setting Dialing Mode Tone/PulseGetting Started DIALINGTONE? DIALINGPULSE? Screen prompts you to enter your fax number FAXTEL If you want to enter a blank space, press twice NameEntering Text Press For = ? @ Press For Setting the Handset Volume Setting Beeper VolumeSetting the Speaker Volume Setting the Ring Volume Delayed Timer Sleep ModeMemory Storage Enter & SET Basic Receiving Operations Select Answer Mode Ring TIME20 SEC Setting Ring DelaySetting F/T Ring Time Easy Receive Recommended Reductions Printing a Reduced Incoming DocumentReduction Setting the Print Density Setting Paper SizePaper Change Reduction 1.YES 2.NO Toner Save Advanced Receiving OperationsPress or to turn on or OFF Press Set Press Stop to exit Wait for the phone to be Remote ACT.ON? Printing a Fax in MemoryFAX RECEIVE*51 TEL ANSWER#51 Polling Setting Up Polling ReceivePolling RXOFF? Enter FAX no Press Start KEY Polling RXON? Setting Up Sequential Polling ReceiveAccepted Dialing Press or to select Polling on MF Link Canceling a Scheduled JobRemaining Jobs Distinctive Ringing Long long Short long short Short short long Registering Your Distinctive Ringing Pattern Press Caller IDViewing Caller ID List Call Waiting Caller ID For FAX 2750 Only Clearing a Caller ID Stored in MemoryPrinting Caller ID List Press or to select Print Report Press Set Press Start BeforeYou Begin Temperature Automatic Transmission Manual Transmission Manual and Automatic Fax Redial Dual AccessReal Time Transmission Realtime TXOFF? Accepted Other SETTINGS? 1.YES 2.NO Canceling Jobs While Scanning the DocumentChecking the Jobs Status Realtime TXON? Basic Sending Operations Canceling Jobs in MemoryComposing Electronic Cover Sales Report Clear Exit Comment OFF Please Call Urgent Confidential User Defined Comment OFF Please Call Urgent ConfidentialCover Page for Next Fax Only You can select a comment to include on your cover Press or to select COVERPAGEOFF? COVERPAGEON?Always Send Cover You can set up two custom comments Using a Printed CoverCover Page Message Composing Your Own Comments Contrast Resolution Advanced Sending Operations Overseas ModeOverseas Mode Call BACKOFF? Call BACKON? Call ReservationCall Reserveoff Call Reserveon Print Sample Call Back Message Delayed FaxDOC 2.MEMORY Press or to select Print SAMPLE? Press Set Press Start Broadcasting Multiple Resolution Transmission Polled TXOFF? Setting Up Polling Transmit Insert Document Interrupting Delayed Fax and Polling Transmit Jobs Storing One Touch Dial Numbers Storing Numbers for Easy Dialing Screen prompts you to enter a location Storing Speed Dial Numbers Changing One Touch and Speed Dial Numbers Setting Up Groups for BroadcastingFax number Telephone voice number Select ONE-TOUCH Setup Groupgo Enter & SETName Enter & SET On the dial pad. The display shows 05, #09 To hang up, replace the handset Dialing OptionsManual Dialing Speed Dialing One Touch DialingWant to call Be able to hear you unless you pickup the handset Pause Dialing Access Codes and Credit Card NumbersHold Searching Telephone Index When the call is over, hang upTone/Pulse Programming a Fax Forwarding Number Fax Forwarding/PagingFAX FORWARD? FWD# Enter & SET PAG# Enter & SET Programming Paging NumberPAGING? Changing Remote Access Code Setting Fax StorageFAX STORAGEOFF? Select & SET Erase ALL FAX? 1.YES 2.NO Remote Retrieval Using Remote Access Code Operation Details Remote Commands Retrieving Fax Messages Retrieving Memory Status List Changing Fax Forwarding Number A P T E R N I N E ALL Dial TEL.INDEX User Settings Memory Status Fax Settings and ActivityXmit Report ACT.REPORT You can print the following lists and reports Transmission Verification Xmit Report To Print a ReportActivity Report Interval INTERVAL? Using the Fax Machine as a Copier Making Multiple Copies Making a Single CopyStacking Multiple Copies Sorting Multiple Copies Copying a Photograph Reducing and Enlarging Copies A P T E R E L E V E N Optional Memory for the Printer & Fax Operations Memory BoardFor the Printer For the Fax Installing the Optional Memory Board Memory Board Connector A P T E R T W E L V E Brother Home Troubleshooting Error Messages Error Messages Press Stop KEY Printer JAM Printer Jam Document Jam Paper is Jammed near the Drum Unit or in the Fuser Unit Paper is Jammed in the Multi-purpose Sheet Feeder If You Are Having Difficulty with Your Fax Machine Sending Faxes Handling Incoming Calls Computer. Check to see if LCD is showing an error Printer JAM Copy Quality Difficulties Print Quality H a P T E R T H I R T E E N Screen Saver Difficulties Setting UpThe Optional Software101 Brother HL-6/6V/10h/630series/660series/ 960/1260/WL-660 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip 103 NEC SuperScript 610/660 HP LaserJet 4 PlusEpson ActionLaser 1100 Lexmark WinWriter 105 Graphics or Text is Missing When the Document is Printed Packing and Shipping Fax Machine 107 Close the carton and tape it shut 109 Regular MaintenanceCleaning the Document Scanner Cleaning the Printer 111 Cleaning the Drum Unit Replacing the Toner Cartridge Toner Empty Indicator 113 How to Replace the Toner Cartridge Toner Cartridge Drum Unit 115 Drum Unit Toner Cartridge Replacing the Drum Unit 117 HOT 119 Gently rock the new drum from side to side five or six times Do not remove the clear plastic starter sheet 121 For Customer Service Standard Telephone FCC Notices For 120V Models Only H a P T E R F O U R T E E N 125 Laser Safety For 110-120V Models OnlyFDA Regulations Manufactured International Energy Star Compliance Statement Industry Canada Compliance Statement For Canada OnlyImportant-About the Interface Cable Do not use this product near water Important Safety Instructions127 USA Compilation and Publication Notice 129 Trademarks Fax Specifications Pages/minute when loading letter size or A4 paper from Normal printing modeWhen printing letter size or A4 paper at 5% print coverage Bi-directional capability 133 Electrical and Environment Acknlg 135 Option Multi-Function Link Pro Software Computer Requirements If You Don’t Have a CD-ROM DriveVersion 95, 98 16MB 137 Connecting the Fax Machine to the Computer Overview of Basic Steps Installing Multi-Function Link Pro Software 139 Choosing the Software to Install Installing the Brother Software 141 Helpful Hints for Windows 3.1, 3.11 or Windows 95 Brother Resource Manager Using the Multi-Function Link Pro Software143 Visioneer PaperPort LE Multi-Function Link Pro Sending a Quick Fax Sending a Fax fromYour PC145 Sending a Fax from the Main Menu Sending a Fax from a Windows Application 147 Checklist for Your PC Checklist for MF Link ModeReceiving Faxes intoYour PC Before You Begin Viewing Received Faxes Scanning a Document149 Scanning a Document into Your PC Accessing the Scanner 151 Settings in the Scanner Window Custom PreScanning an Image 153 Exporting an Image File 155 Special Printing FeaturesWindows Printing Bi-directional Parallel Interface Multi-purpose Sheet Feeder Printing FromYour PC Loading Envelopes in Multi-Purpose Sheet Feeder 157Two-Sided Printing Manual Duplexing Repeat Steps 1, 2, and 3 until you have finished printing Paper TrayLoading More Than One Sheet of Paper Choosing Acceptable Paper Simultaneous Printing/Faxing159 You can use recycled paper in this fax machine P P E N D I X B 161 NetCentric Internet Fax Compatible Operating Systems Your Fax Service AccountReceiving Faxes Creating an Inbound Account Installing NetCentric FaxStorm163 Overview of Utilities 165 Accessing NetCentric FaxStormSending Faxes Send Fax window appears Its database, then enter the information General Tab 167 Specifying a Cover Attachments Tab 169 Options/Sender Tab If You Are Using Windows 95Sending a Fax from Other Windows Applications 171 If You Are Using Windows NT Workstation Version To add a New Contact to the All Group Setting Up Contacts in the Contact Manager Changing Contact Detail 173To add a New Contact to Another Group Setting Up Multiple Addresses Managing Your Faxes in the Status Manager 175Moving or Copying a Contact to Another Group Creating a Group for Broadcasting Viewing Faxes You Received Inbox Accessing the Status ManagerChecking the Status of Sent Faxes Outbox Managing Faxes from Your Account Accessing Your Account177 Contact NetCentric Corporation at Checking Sent Faxes in Your Account Page OutboxCustomer Support Option Automatic E-Mail Printing If You are Using Korean Windows 95 Main FeaturesYou Cannot Use a 16-bit TCP/IP Stack Provides an In Memory printer driver 181 Setting Up Automatic E-Mail PrintingSetting Up the Server Setting the Check Time Using Automatic E-Mail Printing 183 Uninstalling Automatic E-Mail Printing from Windows 95 P P E N D I X D 185 Glossary L O S S a R Y 187 L O S S a R Y 189 L O S S a R Y 155 137138-144 143 126 Installing Multi-Function Link Pro127 34, 35 193 143-155 Two-Line Telephone Answering Device129 Windows NT Workstation Visit us on the World Wide Web