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Brother FAX 3750, FAX 2750 manual Document Jam, Printer Jam

Models: FAX 2750 FAX 3750

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	93
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

Document Jam

The documents were not inserted or fed properly, or were too long.

1Open the control panel.

2Carefully, pull the document toward the front of the fax machine.

3Close the control panel.

4Press Stop .

NO

OK

Printer Jam

Before you can clear a paper jam error, you must find out where the paper is stuck. Review the following three types of printer jams and follow the instructions.

WARNING

Do not force the jammed paper from the paper tray because you may damage the fax machine and cause toner to scatter on the next printed pages.

After you have used the fax machine, some internal parts of the machine are extremely HOT! When you open the top cover of the fax machine, never touch the shaded parts shown in the following diagram.

HOT!

Inside the Fax Machine

Image 105

Brother FAX 3750, FAX 2750 manual Document Jam, Printer Jam

Contents

FAX 2750 FAX Year 2000 Compliant Fax-Back System For Customer ServiceBrother on the World Wide Web Brother Bulletin BoardVoice OrderingAccessories and SuppliesTable of Contents Operation from Extension Telephone For FAX 2750 Only 6Setup Send Speed Dialing Vii Viii 155 Automatic Finding Information UsingThis ManualAbout Fax Machines Test Sheet Procedures For USA OnlyFax Tones and Handshake USA 1-908-685-9283 faxECM Error Correction Mode StopStart FAX 2750 and FAX 3750 Control Panel Keys A P T E R O N E Use caution when installing or modifying telephone lines Never install telephone wiring during a lightning stormMake sure you have the following items Packing ListChoosing a Location No ! no ! noAssembly Installing the Drum Unit Assembly With Toner CartridgeDo not remove the clear plastic starter sheet X M a C H I N E S E T U P a N D C O N N E C T I O N S Setting Up the Fax Machine X M a C H I N E S E T U P a N D C O N N E C T I O N S Open the multi-purpose sheet feeder cover Loading PaperClose the multi-purpose sheet feeder cover Attaching Dust CoverManual Feed Slot Loading One Sheet of PaperAcceptable Paper Available with Software Option Connecting an External Telephone Answering Device TAD Paper Capacity in Feeder Available with Software OptionSequence Recording Outgoing Message on External TAD ConnectionsSpecial Line Considerations Connecting an External TelephoneRoll Over Phone Lines Two-Line Phone SystemConverting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on a Single Line Function Mode User-Friendly ProgrammingIf you want to exit the Function mode, press Stop Alternating Displays Function Selection TableFAX NO. & Start Copy Press Copy Interrupt Remote FAX OPT Setting Date and Time Setting Dialing Mode Tone/PulseGetting Started DIALINGTONE? DIALINGPULSE?FAX TELScreen prompts you to enter your fax number Name Entering TextIf you want to enter a blank space, press twice Press For = ? @ Press ForSetting the Handset Volume Setting Beeper VolumeSetting the Speaker Volume Setting the Ring VolumeDelayed Timer Sleep ModeMemory Storage Enter & SETBasic Receiving Operations Select Answer ModeSetting Ring Delay Setting F/T Ring TimeRing TIME20 SEC Easy Receive Printing a Reduced Incoming Document ReductionRecommended Reductions Setting the Print Density Setting Paper SizePaper Change Reduction 1.YES 2.NOToner Save Advanced Receiving OperationsPress or to turn on or OFF Press Set Press Stop to exit Wait for the phone to beRemote ACT.ON? Printing a Fax in MemoryFAX RECEIVE*51 TEL ANSWER#51Polling Setting Up Polling ReceivePolling RXOFF? Enter FAX no Press Start KEYPolling RXON? Setting Up Sequential Polling ReceiveAccepted Dialing Press or to select Polling onCanceling a Scheduled Job Remaining JobsMF Link Distinctive Ringing Long long Short long short Short short long Registering Your Distinctive Ringing PatternCaller ID Viewing Caller ID ListPress Call Waiting Caller ID For FAX 2750 Only Clearing a Caller ID Stored in MemoryPrinting Caller ID List Press or to select Print Report Press Set Press StartBeforeYou Begin TemperatureAutomatic Transmission Manual TransmissionManual and Automatic Fax Redial Dual AccessReal Time Transmission Realtime TXOFF?Accepted Other SETTINGS? 1.YES 2.NO Canceling Jobs While Scanning the DocumentChecking the Jobs Status Realtime TXON?Basic Sending Operations Canceling Jobs in MemoryComposing Electronic Cover Sales Report Clear ExitComment OFF Please Call Urgent Confidential User Defined Comment OFF Please Call Urgent ConfidentialCover Page for Next Fax Only You can select a comment to include on your coverCOVERPAGEOFF? COVERPAGEON? Always Send CoverPress or to select You can set up two custom comments Using a Printed CoverCover Page Message Composing Your Own CommentsContrast ResolutionOverseas Mode Overseas ModeAdvanced Sending Operations Call Reservation Call Reserveoff Call ReserveonCall BACKOFF? Call BACKON? Print Sample Call Back Message Delayed FaxDOC 2.MEMORY Press or to select Print SAMPLE? Press Set Press StartBroadcasting Multiple Resolution Transmission Polled TXOFF? Setting Up Polling TransmitInsert Document Interrupting Delayed Fax and Polling Transmit JobsStoring One Touch Dial Numbers Storing Numbers for Easy DialingScreen prompts you to enter a location Storing Speed Dial NumbersChanging One Touch and Speed Dial Numbers Setting Up Groups for BroadcastingFax number Telephone voice numberSelect ONE-TOUCH Setup Groupgo Enter & SETName Enter & SET On the dial pad. The display shows 05, #09Dialing Options Manual DialingTo hang up, replace the handset Speed Dialing One Touch DialingWant to call Be able to hear you unless you pickup the handsetDialing Access Codes and Credit Card Numbers HoldPause When the call is over, hang up Tone/PulseSearching Telephone Index Programming a Fax Forwarding Number Fax Forwarding/PagingFAX FORWARD? FWD# Enter & SETProgramming Paging Number PAGING?PAG# Enter & SET Changing Remote Access Code Setting Fax StorageFAX STORAGEOFF? Select & SET Erase ALL FAX? 1.YES 2.NORemote Retrieval Using Remote Access CodeOperation Details Remote CommandsRetrieving Fax Messages Retrieving Memory Status ListChanging Fax Forwarding Number A P T E R N I N E ALL Dial TEL.INDEX User Settings Memory Status Fax Settings and ActivityXmit Report ACT.REPORT You can print the following lists and reportsTransmission Verification Xmit Report To Print a ReportActivity Report Interval INTERVAL?Using the Fax Machine as a Copier Making Multiple Copies Making a Single CopyStacking Multiple Copies Sorting Multiple CopiesCopying a Photograph Reducing and Enlarging CopiesA P T E R E L E V E N Optional Memory for the Printer & Fax Operations Memory BoardFor the Printer For the FaxInstalling the Optional Memory Board Memory Board Connector A P T E R T W E L V E Brother Home TroubleshootingError Messages Error MessagesPress Stop KEY Printer JAM Printer Jam Document JamPaper is Jammed near the Drum Unit or in the Fuser Unit Paper is Jammed in the Multi-purpose Sheet FeederIf You Are Having Difficulty with Your Fax Machine Sending Faxes Handling Incoming Calls Computer. Check to see if LCD is showing an error Printer JAM Copy Quality Difficulties Print Quality H a P T E R T H I R T E E N Difficulties Setting UpThe Optional Software 101Screen Saver Brother HL-6/6V/10h/630series/660series/ 960/1260/WL-660 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip 103NEC SuperScript 610/660 HP LaserJet 4 PlusEpson ActionLaser 1100 Lexmark WinWriter105 Graphics or Text is Missing When the Document is PrintedPacking and Shipping Fax Machine 107 Close the carton and tape it shut Regular Maintenance Cleaning the Document Scanner109 Cleaning the Printer 111 Cleaning the Drum UnitReplacing the Toner Cartridge Toner Empty Indicator113 How to Replace the Toner CartridgeToner Cartridge Drum Unit 115 Drum Unit Toner Cartridge Replacing the Drum Unit 117HOT 119 Gently rock the new drum from side to side five or six times Do not remove the clear plastic starter sheet121 For Customer Service Standard Telephone FCC Notices For 120V Models Only H a P T E R F O U R T E E N 125 Laser Safety For 110-120V Models OnlyFDA Regulations ManufacturedIndustry Canada Compliance Statement For Canada Only Important-About the Interface CableInternational Energy Star Compliance Statement Important Safety Instructions 127Do not use this product near water USA Compilation and Publication Notice 129Trademarks Fax Specifications Pages/minute when loading letter size or A4 paper from Normal printing modeWhen printing letter size or A4 paper at 5% print coverage Bi-directional capability133 Electrical and EnvironmentAcknlg 135 Option Multi-Function Link Pro SoftwareComputer Requirements If You Don’t Have a CD-ROM DriveVersion 95, 98 16MB137 Connecting the Fax Machine to the ComputerOverview of Basic Steps Installing Multi-Function Link Pro Software139 Choosing the Software to InstallInstalling the Brother Software 141 Helpful Hints for Windows 3.1, 3.11 or Windows 95 Using the Multi-Function Link Pro Software 143Brother Resource Manager Visioneer PaperPort LE Multi-Function Link ProSending a Fax fromYour PC 145Sending a Quick Fax Sending a Fax from the Main Menu Sending a Fax from a Windows Application 147Checklist for Your PC Checklist for MF Link ModeReceiving Faxes intoYour PC Before You BeginScanning a Document 149Viewing Received Faxes Scanning a Document into Your PC Accessing the Scanner151 Settings in the Scanner WindowCustom PreScanning an Image 153Exporting an Image File 155 Special Printing FeaturesWindows Printing Bi-directional Parallel InterfaceMulti-purpose Sheet Feeder Printing FromYour PC157 Two-Sided Printing Manual DuplexingLoading Envelopes in Multi-Purpose Sheet Feeder Paper Tray Loading More Than One Sheet of PaperRepeat Steps 1, 2, and 3 until you have finished printing Choosing Acceptable Paper Simultaneous Printing/Faxing159 You can use recycled paper in this fax machineP P E N D I X B 161 NetCentric Internet FaxYour Fax Service Account Receiving FaxesCompatible Operating Systems Installing NetCentric FaxStorm 163Creating an Inbound Account Overview of Utilities 165 Accessing NetCentric FaxStormSending Faxes Send Fax window appearsIts database, then enter the information General Tab167 Specifying a Cover Attachments Tab 169If You Are Using Windows 95 Sending a Fax from Other Windows ApplicationsOptions/Sender Tab 171 If You Are Using Windows NT Workstation VersionTo add a New Contact to the All Group Setting Up Contacts in the Contact Manager173 To add a New Contact to Another GroupChanging Contact Detail Setting Up Multiple Addresses Managing Your Faxes in the Status Manager 175Moving or Copying a Contact to Another Group Creating a Group for BroadcastingAccessing the Status Manager Checking the Status of Sent Faxes OutboxViewing Faxes You Received Inbox Accessing Your Account 177Managing Faxes from Your Account Checking Sent Faxes in Your Account Page Outbox Customer SupportContact NetCentric Corporation at Option Automatic E-Mail Printing If You are Using Korean Windows 95 Main FeaturesYou Cannot Use a 16-bit TCP/IP Stack Provides an In Memory printer driverSetting Up Automatic E-Mail Printing Setting Up the Server181 Setting the Check Time Using Automatic E-Mail Printing183 Uninstalling Automatic E-Mail Printing from Windows 95P P E N D I X D 185 GlossaryL O S S a R Y 187 L O S S a R Y 189 L O S S a R Y 155 137138-144 143126 Installing Multi-Function Link Pro127 34, 35193 143-155 Two-Line Telephone Answering Device129 Windows NT WorkstationVisit us on the World Wide Web