Brother FAX 3750, FAX 2750 guide

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	97
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

General Printing Difficulties

DIFFICULTY	SUGGESTIONS
The fax machine does not print.	Check the following: • The fax machine is plugged in. • The
	toner cartridge and drum unit are installed properly. • The
	interface cable is securely connected between the fax machine
	and computer. • Check to see if LCD is showing an error
	message. (See pages 90–92.)
The fax machine prints	Reset the fax machine. Check the primary settings in your
unexpectedely or it prints	application software to make sure it is set up to work with your
garbage.	fax machine.
The fax machine cannot print	The fax machine received a very complex print job and
full pages of a document;	could not process part of the page. This may be solved in
the error message PRINT	several ways. If you are using Windows® 3.1, 3.11, Windows® 95
OVERRUN occurs.	or Windows NT® Workstation Version 4.0 with the supplied
	printer driver, see the “Windows ® Setup Printing Problems”
	section. Try to reduce the complexity of your document or
	reduce print resolution.
The fax machine prints the	Your computer is not recognizing the printer's input buffer full
first couple of pages correctly,	signal. Please make sure to connect the printer cable correctly.
then some pages have text
missing.
The fax machine cannot print	• Reduce the printer resolution. Reduce the complexity of your
full pages of a document;	document and try again. Reduce the graphic quality or the
A MEMORY FULL error	number of font sizes within your application software.
message occurs.	• Expand the printer memory by installing one of the optional
	memory boards (ME1000 or ME2000). (Only FAX 2750)
My headers or footers	Most laser printers have a restricted area that will not accept
appear when I view my	print. Usually these are the first two lines and last two lines,
document on the screen,	leaves 62 printable lines. Adjust the top and bottom margins in
but do not appear when	your document to allow for this.
I print them.

Image 109

Brother FAX 3750, FAX 2750 manual Computer. Check to see if LCD is showing an error

Contents

FAX 2750 FAX Year 2000 Compliant Fax-Back System For Customer ServiceBrother on the World Wide Web Brother Bulletin Board Voice OrderingAccessories and Supplies Table of Contents Operation from Extension Telephone For FAX 2750 Only 6Setup Send Speed Dialing Vii Viii 155 Automatic Finding Information UsingThis Manual About Fax Machines Test Sheet Procedures For USA OnlyFax Tones and Handshake USA 1-908-685-9283 fax ECM Error Correction Mode StopStart FAX 2750 and FAX 3750 Control Panel Keys A P T E R O N E Use caution when installing or modifying telephone lines Never install telephone wiring during a lightning storm Make sure you have the following items Packing List Choosing a Location No ! no ! no Installing the Drum Unit Assembly With Toner Cartridge AssemblyDo not remove the clear plastic starter sheet X M a C H I N E S E T U P a N D C O N N E C T I O N S Setting Up the Fax Machine X M a C H I N E S E T U P a N D C O N N E C T I O N S Open the multi-purpose sheet feeder cover Loading Paper Close the multi-purpose sheet feeder cover Attaching Dust Cover Loading One Sheet of Paper Manual Feed SlotAcceptable Paper Available with Software Option Paper Capacity in Feeder Available with Software Option Connecting an External Telephone Answering Device TADSequence Recording Outgoing Message on External TAD Connections Special Line Considerations Connecting an External TelephoneRoll Over Phone Lines Two-Line Phone System Converting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on a Single Line User-Friendly Programming Function ModeIf you want to exit the Function mode, press Stop Function Selection Table Alternating DisplaysFAX NO. & Start Copy Press Copy Interrupt Remote FAX OPT Setting Date and Time Setting Dialing Mode Tone/PulseGetting Started DIALINGTONE? DIALINGPULSE? TEL FAXScreen prompts you to enter your fax number Entering Text NameIf you want to enter a blank space, press twice Press For = ? @ Press For Setting the Handset Volume Setting Beeper VolumeSetting the Speaker Volume Setting the Ring Volume Delayed Timer Sleep ModeMemory Storage Enter & SET Basic Receiving Operations Select Answer Mode Setting F/T Ring Time Setting Ring DelayRing TIME20 SEC Easy Receive Reduction Printing a Reduced Incoming DocumentRecommended Reductions Setting the Print Density Setting Paper SizePaper Change Reduction 1.YES 2.NO Toner Save Advanced Receiving OperationsPress or to turn on or OFF Press Set Press Stop to exit Wait for the phone to be Remote ACT.ON? Printing a Fax in MemoryFAX RECEIVE*51 TEL ANSWER#51 Polling Setting Up Polling ReceivePolling RXOFF? Enter FAX no Press Start KEY Polling RXON? Setting Up Sequential Polling ReceiveAccepted Dialing Press or to select Polling on Remaining Jobs Canceling a Scheduled JobMF Link Distinctive Ringing Long long Short long short Short short long Registering Your Distinctive Ringing Pattern Viewing Caller ID List Caller IDPress Call Waiting Caller ID For FAX 2750 Only Clearing a Caller ID Stored in MemoryPrinting Caller ID List Press or to select Print Report Press Set Press Start BeforeYou Begin Temperature Automatic Transmission Manual Transmission Manual and Automatic Fax Redial Dual AccessReal Time Transmission Realtime TXOFF? Accepted Other SETTINGS? 1.YES 2.NO Canceling Jobs While Scanning the DocumentChecking the Jobs Status Realtime TXON? Basic Sending Operations Canceling Jobs in MemoryComposing Electronic Cover Sales Report Clear Exit Comment OFF Please Call Urgent Confidential User Defined Comment OFF Please Call Urgent ConfidentialCover Page for Next Fax Only You can select a comment to include on your cover Always Send Cover COVERPAGEOFF? COVERPAGEON?Press or to select You can set up two custom comments Using a Printed CoverCover Page Message Composing Your Own Comments Contrast Resolution Overseas Mode Overseas ModeAdvanced Sending Operations Call Reserveoff Call Reserveon Call ReservationCall BACKOFF? Call BACKON? Print Sample Call Back Message Delayed FaxDOC 2.MEMORY Press or to select Print SAMPLE? Press Set Press Start Broadcasting Multiple Resolution Transmission Polled TXOFF? Setting Up Polling Transmit Insert Document Interrupting Delayed Fax and Polling Transmit Jobs Storing One Touch Dial Numbers Storing Numbers for Easy Dialing Screen prompts you to enter a location Storing Speed Dial Numbers Changing One Touch and Speed Dial Numbers Setting Up Groups for BroadcastingFax number Telephone voice number Select ONE-TOUCH Setup Groupgo Enter & SETName Enter & SET On the dial pad. The display shows 05, #09 Manual Dialing Dialing OptionsTo hang up, replace the handset Speed Dialing One Touch DialingWant to call Be able to hear you unless you pickup the handset Hold Dialing Access Codes and Credit Card NumbersPause Tone/Pulse When the call is over, hang upSearching Telephone Index Programming a Fax Forwarding Number Fax Forwarding/PagingFAX FORWARD? FWD# Enter & SET PAGING? Programming Paging NumberPAG# Enter & SET Changing Remote Access Code Setting Fax StorageFAX STORAGEOFF? Select & SET Erase ALL FAX? 1.YES 2.NO Remote Retrieval Using Remote Access Code Operation Details Remote Commands Retrieving Fax Messages Retrieving Memory Status List Changing Fax Forwarding Number A P T E R N I N E ALL Dial TEL.INDEX User Settings Memory Status Fax Settings and ActivityXmit Report ACT.REPORT You can print the following lists and reports Transmission Verification Xmit Report To Print a ReportActivity Report Interval INTERVAL? Using the Fax Machine as a Copier Making Multiple Copies Making a Single CopyStacking Multiple Copies Sorting Multiple Copies Copying a Photograph Reducing and Enlarging Copies A P T E R E L E V E N Optional Memory for the Printer & Fax Operations Memory BoardFor the Printer For the Fax Installing the Optional Memory Board Memory Board Connector A P T E R T W E L V E Brother Home Troubleshooting Error Messages Error Messages Press Stop KEY Printer JAM Printer Jam Document Jam Paper is Jammed near the Drum Unit or in the Fuser Unit Paper is Jammed in the Multi-purpose Sheet Feeder If You Are Having Difficulty with Your Fax Machine Sending Faxes Handling Incoming Calls Computer. Check to see if LCD is showing an error Printer JAM Copy Quality Difficulties Print Quality H a P T E R T H I R T E E N 101 Difficulties Setting UpThe Optional SoftwareScreen Saver Brother HL-6/6V/10h/630series/660series/ 960/1260/WL-660 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip 103 NEC SuperScript 610/660 HP LaserJet 4 PlusEpson ActionLaser 1100 Lexmark WinWriter 105 Graphics or Text is Missing When the Document is Printed Packing and Shipping Fax Machine 107 Close the carton and tape it shut Cleaning the Document Scanner Regular Maintenance109 Cleaning the Printer 111 Cleaning the Drum Unit Replacing the Toner Cartridge Toner Empty Indicator 113 How to Replace the Toner Cartridge Toner Cartridge Drum Unit 115 Drum Unit Toner Cartridge Replacing the Drum Unit 117 HOT 119 Gently rock the new drum from side to side five or six times Do not remove the clear plastic starter sheet 121 For Customer Service Standard Telephone FCC Notices For 120V Models Only H a P T E R F O U R T E E N 125 Laser Safety For 110-120V Models OnlyFDA Regulations Manufactured Important-About the Interface Cable Industry Canada Compliance Statement For Canada OnlyInternational Energy Star Compliance Statement 127 Important Safety InstructionsDo not use this product near water USA Compilation and Publication Notice 129 Trademarks Fax Specifications Pages/minute when loading letter size or A4 paper from Normal printing modeWhen printing letter size or A4 paper at 5% print coverage Bi-directional capability 133 Electrical and Environment Acknlg 135 Option Multi-Function Link Pro Software Computer Requirements If You Don’t Have a CD-ROM DriveVersion 95, 98 16MB 137 Connecting the Fax Machine to the Computer Overview of Basic Steps Installing Multi-Function Link Pro Software 139 Choosing the Software to Install Installing the Brother Software 141 Helpful Hints for Windows 3.1, 3.11 or Windows 95 143 Using the Multi-Function Link Pro SoftwareBrother Resource Manager Visioneer PaperPort LE Multi-Function Link Pro 145 Sending a Fax fromYour PCSending a Quick Fax Sending a Fax from the Main Menu Sending a Fax from a Windows Application 147 Checklist for Your PC Checklist for MF Link ModeReceiving Faxes intoYour PC Before You Begin 149 Scanning a DocumentViewing Received Faxes Scanning a Document into Your PC Accessing the Scanner 151 Settings in the Scanner Window Custom PreScanning an Image 153 Exporting an Image File 155 Special Printing FeaturesWindows Printing Bi-directional Parallel Interface Multi-purpose Sheet Feeder Printing FromYour PC Two-Sided Printing Manual Duplexing 157Loading Envelopes in Multi-Purpose Sheet Feeder Loading More Than One Sheet of Paper Paper TrayRepeat Steps 1, 2, and 3 until you have finished printing Choosing Acceptable Paper Simultaneous Printing/Faxing159 You can use recycled paper in this fax machine P P E N D I X B 161 NetCentric Internet Fax Receiving Faxes Your Fax Service AccountCompatible Operating Systems 163 Installing NetCentric FaxStormCreating an Inbound Account Overview of Utilities 165 Accessing NetCentric FaxStormSending Faxes Send Fax window appears Its database, then enter the information General Tab 167 Specifying a Cover Attachments Tab 169 Sending a Fax from Other Windows Applications If You Are Using Windows 95Options/Sender Tab 171 If You Are Using Windows NT Workstation Version To add a New Contact to the All Group Setting Up Contacts in the Contact Manager To add a New Contact to Another Group 173Changing Contact Detail Setting Up Multiple Addresses Managing Your Faxes in the Status Manager 175Moving or Copying a Contact to Another Group Creating a Group for Broadcasting Checking the Status of Sent Faxes Outbox Accessing the Status ManagerViewing Faxes You Received Inbox 177 Accessing Your AccountManaging Faxes from Your Account Customer Support Checking Sent Faxes in Your Account Page OutboxContact NetCentric Corporation at Option Automatic E-Mail Printing If You are Using Korean Windows 95 Main FeaturesYou Cannot Use a 16-bit TCP/IP Stack Provides an In Memory printer driver Setting Up the Server Setting Up Automatic E-Mail Printing181 Setting the Check Time Using Automatic E-Mail Printing 183 Uninstalling Automatic E-Mail Printing from Windows 95 P P E N D I X D 185 Glossary L O S S a R Y 187 L O S S a R Y 189 L O S S a R Y 155 137138-144 143 126 Installing Multi-Function Link Pro127 34, 35 193 143-155 Two-Line Telephone Answering Device129 Windows NT Workstation Visit us on the World Wide Web