Manuals / Brother / Computer Equipment / Fax Machine

Brother FAX 2750, FAX 3750 manual Brother HL-6/6V/10h/630series/660series/ 960/1260/WL-660

Models: FAX 2750 FAX 3750

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102 C H A P T E R T H I R T E E N

Fax Machine Connect Failure or Bi-Directional Communication Error

Recently, some printers have included a function to show the printer status on the PC display. Such printers use the bi-directional communication parallel port between the printer and the PC. Our Brother printer driver also has a bi-directional parallel port function. Since Windows® 3.1x does not support bi-directional communication on the parallel port, each peripheral vendor has developed and supplied a bi-directional device driver, which will be installed into Windows® 3.1x. If you install two or more different bi-directional device drivers into Windows® , they might conflict with each other and cause problems.

Please make sure you have installed the Brother printer driver, by executing SETUP.EXE from your CD-ROM drive, following the instructions on the diskette label. The bi-directional communication may be disabled when the driver is installed from the Add menu in “Printers” of the Control Panel. Please restart Windows® .

Remove the conflicting situation caused by one of the following printer drivers. Review the following sections that apply to any additional printer drivers you may have installed in your Windows® software.

Brother HL-6/6V/10h/630series/660series/960/1260/WL-660 HP LaserJet series II, IID, IIP, IIP+, III, IIID, IIIP or IV Plus NEC SuperScript 610/660

EPSON ActionLaser 1100/1400 LexMark WinWriter 200

Brother HL-6/6V/10h/630series/660series/ 960/1260/WL-660:

The Resource Manager for the Brother printer drivers may not work if the printer drivers for the above models are installed after the installation of the Brother printer drivers.

In this case, please install the Brother printer driver again or copy the BI-DI.386 from the CD-ROM to the Windows/System directory. (NOTE: BI-DI.386 on the CD-ROM is not compressed.)

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Brother FAX 2750, FAX 3750 manual Brother HL-6/6V/10h/630series/660series/ 960/1260/WL-660

Contents

FAX 2750 FAX Year 2000 Compliant Brother on the World Wide Web For Customer ServiceFax-Back System Brother Bulletin BoardOrderingAccessories and Supplies VoiceTable of Contents Operation from Extension Telephone For FAX 2750 Only 6Setup Send Speed Dialing Vii Viii 155 Automatic UsingThis Manual Finding InformationFax Tones and Handshake Test Sheet Procedures For USA OnlyAbout Fax Machines USA 1-908-685-9283 faxECM Error Correction Mode StopStart FAX 2750 and FAX 3750 Control Panel Keys A P T E R O N E Never install telephone wiring during a lightning storm Use caution when installing or modifying telephone linesPacking List Make sure you have the following itemsNo ! no ! no Choosing a LocationAssembly Installing the Drum Unit Assembly With Toner CartridgeDo not remove the clear plastic starter sheet X M a C H I N E S E T U P a N D C O N N E C T I O N S Setting Up the Fax Machine X M a C H I N E S E T U P a N D C O N N E C T I O N S Loading Paper Open the multi-purpose sheet feeder coverAttaching Dust Cover Close the multi-purpose sheet feeder coverManual Feed Slot Loading One Sheet of PaperAcceptable Paper Available with Software Option Connecting an External Telephone Answering Device TAD Paper Capacity in Feeder Available with Software OptionSequence Connections Recording Outgoing Message on External TADRoll Over Phone Lines Connecting an External TelephoneSpecial Line Considerations Two-Line Phone SystemConverting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on a Single Line Function Mode User-Friendly ProgrammingIf you want to exit the Function mode, press Stop Alternating Displays Function Selection TableFAX NO. & Start Copy Press Copy Interrupt Remote FAX OPT Getting Started Setting Dialing Mode Tone/PulseSetting Date and Time DIALINGTONE? DIALINGPULSE?FAX TELScreen prompts you to enter your fax number Name Entering TextIf you want to enter a blank space, press twice Press For Press For = ? @Setting the Speaker Volume Setting Beeper VolumeSetting the Handset Volume Setting the Ring VolumeMemory Storage Sleep ModeDelayed Timer Enter & SETSelect Answer Mode Basic Receiving OperationsSetting Ring Delay Setting F/T Ring TimeRing TIME20 SEC Easy Receive Printing a Reduced Incoming Document ReductionRecommended Reductions Paper Setting Paper SizeSetting the Print Density Change Reduction 1.YES 2.NOPress or to turn on or OFF Press Set Press Stop to exit Advanced Receiving OperationsToner Save Wait for the phone to beFAX RECEIVE*51 Printing a Fax in MemoryRemote ACT.ON? TEL ANSWER#51Polling RXOFF? Setting Up Polling ReceivePolling Enter FAX no Press Start KEYAccepted Dialing Setting Up Sequential Polling ReceivePolling RXON? Press or to select Polling onCanceling a Scheduled Job Remaining JobsMF Link Distinctive Ringing Registering Your Distinctive Ringing Pattern Long long Short long short Short short longCaller ID Viewing Caller ID ListPress Printing Caller ID List Clearing a Caller ID Stored in MemoryCall Waiting Caller ID For FAX 2750 Only Press or to select Print Report Press Set Press StartTemperature BeforeYou BeginManual Transmission Automatic TransmissionReal Time Transmission Dual AccessManual and Automatic Fax Redial Realtime TXOFF?Checking the Jobs Status Canceling Jobs While Scanning the DocumentAccepted Other SETTINGS? 1.YES 2.NO Realtime TXON?Composing Electronic Cover Canceling Jobs in MemoryBasic Sending Operations Sales Report Clear ExitCover Page for Next Fax Only Comment OFF Please Call Urgent ConfidentialComment OFF Please Call Urgent Confidential User Defined You can select a comment to include on your coverCOVERPAGEOFF? COVERPAGEON? Always Send CoverPress or to select Cover Page Message Using a Printed CoverYou can set up two custom comments Composing Your Own CommentsResolution ContrastOverseas Mode Overseas ModeAdvanced Sending Operations Call Reservation Call Reserveoff Call ReserveonCall BACKOFF? Call BACKON? DOC 2.MEMORY Delayed FaxPrint Sample Call Back Message Press or to select Print SAMPLE? Press Set Press StartBroadcasting Multiple Resolution Transmission Setting Up Polling Transmit Polled TXOFF?Interrupting Delayed Fax and Polling Transmit Jobs Insert DocumentStoring Numbers for Easy Dialing Storing One Touch Dial NumbersStoring Speed Dial Numbers Screen prompts you to enter a locationFax number Setting Up Groups for BroadcastingChanging One Touch and Speed Dial Numbers Telephone voice numberName Enter & SET Setup Groupgo Enter & SETSelect ONE-TOUCH On the dial pad. The display shows 05, #09Dialing Options Manual DialingTo hang up, replace the handset Want to call One Touch DialingSpeed Dialing Be able to hear you unless you pickup the handsetDialing Access Codes and Credit Card Numbers HoldPause When the call is over, hang up Tone/PulseSearching Telephone Index FAX FORWARD? Fax Forwarding/PagingProgramming a Fax Forwarding Number FWD# Enter & SETProgramming Paging Number PAGING?PAG# Enter & SET FAX STORAGEOFF? Select & SET Setting Fax StorageChanging Remote Access Code Erase ALL FAX? 1.YES 2.NOUsing Remote Access Code Remote RetrievalRemote Commands Operation DetailsRetrieving Memory Status List Retrieving Fax MessagesChanging Fax Forwarding Number A P T E R N I N E Xmit Report ACT.REPORT Fax Settings and ActivityALL Dial TEL.INDEX User Settings Memory Status You can print the following lists and reportsActivity Report Interval To Print a ReportTransmission Verification Xmit Report INTERVAL?Using the Fax Machine as a Copier Stacking Multiple Copies Making a Single CopyMaking Multiple Copies Sorting Multiple CopiesReducing and Enlarging Copies Copying a PhotographA P T E R E L E V E N For the Printer Memory BoardOptional Memory for the Printer & Fax Operations For the FaxInstalling the Optional Memory Board Memory Board Connector A P T E R T W E L V E Troubleshooting Brother HomeError Messages Error MessagesPress Stop KEY Printer JAM Document Jam Printer JamPaper is Jammed in the Multi-purpose Sheet Feeder Paper is Jammed near the Drum Unit or in the Fuser UnitIf You Are Having Difficulty with Your Fax Machine Sending Faxes Handling Incoming Calls Computer. Check to see if LCD is showing an error Printer JAM Copy Quality Difficulties Print Quality H a P T E R T H I R T E E N Difficulties Setting UpThe Optional Software 101Screen Saver Brother HL-6/6V/10h/630series/660series/ 960/1260/WL-660 103 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or IiipEpson ActionLaser 1100 HP LaserJet 4 PlusNEC SuperScript 610/660 Lexmark WinWriterGraphics or Text is Missing When the Document is Printed 105Packing and Shipping Fax Machine 107 Close the carton and tape it shut Regular Maintenance Cleaning the Document Scanner109 Cleaning the Printer Cleaning the Drum Unit 111Toner Empty Indicator Replacing the Toner CartridgeHow to Replace the Toner Cartridge 113Toner Cartridge Drum Unit 115 Drum Unit Toner Cartridge 117 Replacing the Drum UnitHOT 119 Do not remove the clear plastic starter sheet Gently rock the new drum from side to side five or six times121 For Customer Service Standard Telephone FCC Notices For 120V Models Only H a P T E R F O U R T E E N FDA Regulations Laser Safety For 110-120V Models Only125 ManufacturedIndustry Canada Compliance Statement For Canada Only Important-About the Interface CableInternational Energy Star Compliance Statement Important Safety Instructions 127Do not use this product near water USA 129 Compilation and Publication NoticeTrademarks Fax Specifications When printing letter size or A4 paper at 5% print coverage Normal printing modePages/minute when loading letter size or A4 paper from Bi-directional capabilityElectrical and Environment 133Acknlg Option Multi-Function Link Pro Software 135Version If You Don’t Have a CD-ROM DriveComputer Requirements 95, 98 16MBConnecting the Fax Machine to the Computer 137Installing Multi-Function Link Pro Software Overview of Basic StepsChoosing the Software to Install 139Installing the Brother Software 141 Helpful Hints for Windows 3.1, 3.11 or Windows 95 Using the Multi-Function Link Pro Software 143Brother Resource Manager Multi-Function Link Pro Visioneer PaperPort LESending a Fax fromYour PC 145Sending a Quick Fax Sending a Fax from the Main Menu 147 Sending a Fax from a Windows ApplicationReceiving Faxes intoYour PC Checklist for MF Link ModeChecklist for Your PC Before You BeginScanning a Document 149Viewing Received Faxes Accessing the Scanner Scanning a Document into Your PCSettings in the Scanner Window 151Custom 153 PreScanning an ImageExporting an Image File Windows Printing Special Printing Features155 Bi-directional Parallel InterfacePrinting FromYour PC Multi-purpose Sheet Feeder157 Two-Sided Printing Manual DuplexingLoading Envelopes in Multi-Purpose Sheet Feeder Paper Tray Loading More Than One Sheet of PaperRepeat Steps 1, 2, and 3 until you have finished printing 159 Simultaneous Printing/FaxingChoosing Acceptable Paper You can use recycled paper in this fax machineP P E N D I X B NetCentric Internet Fax 161Your Fax Service Account Receiving FaxesCompatible Operating Systems Installing NetCentric FaxStorm 163Creating an Inbound Account Overview of Utilities Sending Faxes Accessing NetCentric FaxStorm165 Send Fax window appearsGeneral Tab Its database, then enter the information167 Specifying a Cover 169 Attachments TabIf You Are Using Windows 95 Sending a Fax from Other Windows ApplicationsOptions/Sender Tab If You Are Using Windows NT Workstation Version 171Setting Up Contacts in the Contact Manager To add a New Contact to the All Group173 To add a New Contact to Another GroupChanging Contact Detail Setting Up Multiple Addresses Moving or Copying a Contact to Another Group 175Managing Your Faxes in the Status Manager Creating a Group for BroadcastingAccessing the Status Manager Checking the Status of Sent Faxes OutboxViewing Faxes You Received Inbox Accessing Your Account 177Managing Faxes from Your Account Checking Sent Faxes in Your Account Page Outbox Customer SupportContact NetCentric Corporation at Option Automatic E-Mail Printing You Cannot Use a 16-bit TCP/IP Stack Main FeaturesIf You are Using Korean Windows 95 Provides an In Memory printer driverSetting Up Automatic E-Mail Printing Setting Up the Server181 Using Automatic E-Mail Printing Setting the Check TimeUninstalling Automatic E-Mail Printing from Windows 95 183P P E N D I X D Glossary 185L O S S a R Y 187 L O S S a R Y 189 L O S S a R Y 138-144 137155 143127 Installing Multi-Function Link Pro126 34, 35193 129 Two-Line Telephone Answering Device143-155 Windows NT WorkstationVisit us on the World Wide Web