Printer JAM | Brother FAX 2750, FAX 3750 manual

98	C H A P T E R T H I R T E E N

Windows® Setup Printing Difficulties

Paper Handling Difficulties

DIFFICULTY	SUGGESTIONS
I cannot print from my	Make sure the Windows® printer driver is installed and
application software.	you select it in your application software.
Sometimes I get the error	If you are using the supplied Windows® driver, turn
message PRINT OVERRUN	the error recover operation on in the Setup dialog box
when printing certain	and try again. Reduce the print resolution or reduce
documents from Windows.®	the complexity of your document and try again.
	Expand the printer memory by installing one of the
	optional memory boards.
The fax machine does not load	Check to see if the CHECK PAPER or PRINTER JAM
paper. The LCD shows	message appears on the LCD. If so, the multi-purpose
CHECK PAPER or	sheet feeder may be out of paper or not properly installed.
PRINTER JAM.	If it is empty, load a new stack of paper into the feeder. If
	there is paper in the multi-purpose sheet feeder, make sure
	it is straight. If the paper is curled, you should straighten
	it. Sometimes it is helpful to remove the paper, turn the
	stack over and put it back into the multi-purpose sheet
	feeder. Reduce the amount of paper in the multi-purpose
	sheet feeder, then try again.
The fax machine does not load	Reinsert the paper firmly, one sheet at a time.
paper from the manual
feed slot.
How can I load envelopes?	You can load envelopes from either the multi-purpose
(May occur when the fax	sheet feeder or the manual feed slot. Your application
machine is used as a printer.)	software must be set up to print the envelope size you are
	using. This is usually done in the Page Setup or Document
	Setup menu of your software. Refer to your application
	manual.
What paper can I use?	You can use plain paper, envelopes, transparencies, labels
(May occur when the fax	and organizer paper. For information on paper you can use,
machine is used as a printer.)	see “Acceptable Paper” on page 16.
How can I clear paper jams?	See “Printer Jam” on pages 93–94.

Image 110

Brother FAX 2750, FAX 3750 manual Printer JAM

Contents

FAX 2750 FAX Year 2000 Compliant Brother on the World Wide Web For Customer ServiceFax-Back System Brother Bulletin Board OrderingAccessories and Supplies Voice Table of Contents Operation from Extension Telephone For FAX 2750 Only 6Setup Send Speed Dialing Vii Viii 155 Automatic UsingThis Manual Finding Information Fax Tones and Handshake Test Sheet Procedures For USA OnlyAbout Fax Machines USA 1-908-685-9283 fax ECM Error Correction Mode StopStart FAX 2750 and FAX 3750 Control Panel Keys A P T E R O N E Never install telephone wiring during a lightning storm Use caution when installing or modifying telephone lines Packing List Make sure you have the following items No ! no ! no Choosing a Location Do not remove the clear plastic starter sheet AssemblyInstalling the Drum Unit Assembly With Toner Cartridge X M a C H I N E S E T U P a N D C O N N E C T I O N S Setting Up the Fax Machine X M a C H I N E S E T U P a N D C O N N E C T I O N S Loading Paper Open the multi-purpose sheet feeder cover Attaching Dust Cover Close the multi-purpose sheet feeder cover Acceptable Paper Available with Software Option Manual Feed SlotLoading One Sheet of Paper Sequence Connecting an External Telephone Answering Device TADPaper Capacity in Feeder Available with Software Option Connections Recording Outgoing Message on External TAD Roll Over Phone Lines Connecting an External TelephoneSpecial Line Considerations Two-Line Phone System Converting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on a Single Line If you want to exit the Function mode, press Stop Function ModeUser-Friendly Programming FAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table Interrupt Remote FAX OPT Getting Started Setting Dialing Mode Tone/PulseSetting Date and Time DIALINGTONE? DIALINGPULSE? Screen prompts you to enter your fax number FAXTEL If you want to enter a blank space, press twice NameEntering Text Press For Press For = ? @ Setting the Speaker Volume Setting Beeper VolumeSetting the Handset Volume Setting the Ring Volume Memory Storage Sleep ModeDelayed Timer Enter & SET Select Answer Mode Basic Receiving Operations Ring TIME20 SEC Setting Ring DelaySetting F/T Ring Time Easy Receive Recommended Reductions Printing a Reduced Incoming DocumentReduction Paper Setting Paper SizeSetting the Print Density Change Reduction 1.YES 2.NO Press or to turn on or OFF Press Set Press Stop to exit Advanced Receiving OperationsToner Save Wait for the phone to be FAX RECEIVE*51 Printing a Fax in MemoryRemote ACT.ON? TEL ANSWER#51 Polling RXOFF? Setting Up Polling ReceivePolling Enter FAX no Press Start KEY Accepted Dialing Setting Up Sequential Polling ReceivePolling RXON? Press or to select Polling on MF Link Canceling a Scheduled JobRemaining Jobs Distinctive Ringing Registering Your Distinctive Ringing Pattern Long long Short long short Short short long Press Caller IDViewing Caller ID List Printing Caller ID List Clearing a Caller ID Stored in MemoryCall Waiting Caller ID For FAX 2750 Only Press or to select Print Report Press Set Press Start Temperature BeforeYou Begin Manual Transmission Automatic Transmission Real Time Transmission Dual AccessManual and Automatic Fax Redial Realtime TXOFF? Checking the Jobs Status Canceling Jobs While Scanning the DocumentAccepted Other SETTINGS? 1.YES 2.NO Realtime TXON? Composing Electronic Cover Canceling Jobs in MemoryBasic Sending Operations Sales Report Clear Exit Cover Page for Next Fax Only Comment OFF Please Call Urgent ConfidentialComment OFF Please Call Urgent Confidential User Defined You can select a comment to include on your cover Press or to select COVERPAGEOFF? COVERPAGEON?Always Send Cover Cover Page Message Using a Printed CoverYou can set up two custom comments Composing Your Own Comments Resolution Contrast Advanced Sending Operations Overseas ModeOverseas Mode Call BACKOFF? Call BACKON? Call ReservationCall Reserveoff Call Reserveon DOC 2.MEMORY Delayed FaxPrint Sample Call Back Message Press or to select Print SAMPLE? Press Set Press Start Broadcasting Multiple Resolution Transmission Setting Up Polling Transmit Polled TXOFF? Interrupting Delayed Fax and Polling Transmit Jobs Insert Document Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Storing Speed Dial Numbers Screen prompts you to enter a location Fax number Setting Up Groups for BroadcastingChanging One Touch and Speed Dial Numbers Telephone voice number Name Enter & SET Setup Groupgo Enter & SETSelect ONE-TOUCH On the dial pad. The display shows 05, #09 To hang up, replace the handset Dialing OptionsManual Dialing Want to call One Touch DialingSpeed Dialing Be able to hear you unless you pickup the handset Pause Dialing Access Codes and Credit Card NumbersHold Searching Telephone Index When the call is over, hang upTone/Pulse FAX FORWARD? Fax Forwarding/PagingProgramming a Fax Forwarding Number FWD# Enter & SET PAG# Enter & SET Programming Paging NumberPAGING? FAX STORAGEOFF? Select & SET Setting Fax StorageChanging Remote Access Code Erase ALL FAX? 1.YES 2.NO Using Remote Access Code Remote Retrieval Remote Commands Operation Details Retrieving Memory Status List Retrieving Fax Messages Changing Fax Forwarding Number A P T E R N I N E Xmit Report ACT.REPORT Fax Settings and ActivityALL Dial TEL.INDEX User Settings Memory Status You can print the following lists and reports Activity Report Interval To Print a ReportTransmission Verification Xmit Report INTERVAL? Using the Fax Machine as a Copier Stacking Multiple Copies Making a Single CopyMaking Multiple Copies Sorting Multiple Copies Reducing and Enlarging Copies Copying a Photograph A P T E R E L E V E N For the Printer Memory BoardOptional Memory for the Printer & Fax Operations For the Fax Installing the Optional Memory Board Memory Board Connector A P T E R T W E L V E Troubleshooting Brother Home Error Messages Error Messages Press Stop KEY Printer JAM Document Jam Printer Jam Paper is Jammed in the Multi-purpose Sheet Feeder Paper is Jammed near the Drum Unit or in the Fuser Unit If You Are Having Difficulty with Your Fax Machine Sending Faxes Handling Incoming Calls Computer. Check to see if LCD is showing an error Printer JAM Copy Quality Difficulties Print Quality H a P T E R T H I R T E E N Screen Saver Difficulties Setting UpThe Optional Software101 Brother HL-6/6V/10h/630series/660series/ 960/1260/WL-660 103 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip Epson ActionLaser 1100 HP LaserJet 4 PlusNEC SuperScript 610/660 Lexmark WinWriter Graphics or Text is Missing When the Document is Printed 105 Packing and Shipping Fax Machine 107 Close the carton and tape it shut 109 Regular MaintenanceCleaning the Document Scanner Cleaning the Printer Cleaning the Drum Unit 111 Toner Empty Indicator Replacing the Toner Cartridge How to Replace the Toner Cartridge 113 Toner Cartridge Drum Unit 115 Drum Unit Toner Cartridge 117 Replacing the Drum Unit HOT 119 Do not remove the clear plastic starter sheet Gently rock the new drum from side to side five or six times 121 For Customer Service Standard Telephone FCC Notices For 120V Models Only H a P T E R F O U R T E E N FDA Regulations Laser Safety For 110-120V Models Only125 Manufactured International Energy Star Compliance Statement Industry Canada Compliance Statement For Canada OnlyImportant-About the Interface Cable Do not use this product near water Important Safety Instructions127 USA 129 Compilation and Publication Notice Trademarks Fax Specifications When printing letter size or A4 paper at 5% print coverage Normal printing modePages/minute when loading letter size or A4 paper from Bi-directional capability Electrical and Environment 133 Acknlg Option Multi-Function Link Pro Software 135 Version If You Don’t Have a CD-ROM DriveComputer Requirements 95, 98 16MB Connecting the Fax Machine to the Computer 137 Installing Multi-Function Link Pro Software Overview of Basic Steps Choosing the Software to Install 139 Installing the Brother Software 141 Helpful Hints for Windows 3.1, 3.11 or Windows 95 Brother Resource Manager Using the Multi-Function Link Pro Software143 Multi-Function Link Pro Visioneer PaperPort LE Sending a Quick Fax Sending a Fax fromYour PC145 Sending a Fax from the Main Menu 147 Sending a Fax from a Windows Application Receiving Faxes intoYour PC Checklist for MF Link ModeChecklist for Your PC Before You Begin Viewing Received Faxes Scanning a Document149 Accessing the Scanner Scanning a Document into Your PC Settings in the Scanner Window 151 Custom 153 PreScanning an Image Exporting an Image File Windows Printing Special Printing Features155 Bi-directional Parallel Interface Printing FromYour PC Multi-purpose Sheet Feeder Loading Envelopes in Multi-Purpose Sheet Feeder 157Two-Sided Printing Manual Duplexing Repeat Steps 1, 2, and 3 until you have finished printing Paper TrayLoading More Than One Sheet of Paper 159 Simultaneous Printing/FaxingChoosing Acceptable Paper You can use recycled paper in this fax machine P P E N D I X B NetCentric Internet Fax 161 Compatible Operating Systems Your Fax Service AccountReceiving Faxes Creating an Inbound Account Installing NetCentric FaxStorm163 Overview of Utilities Sending Faxes Accessing NetCentric FaxStorm165 Send Fax window appears General Tab Its database, then enter the information 167 Specifying a Cover 169 Attachments Tab Options/Sender Tab If You Are Using Windows 95Sending a Fax from Other Windows Applications If You Are Using Windows NT Workstation Version 171 Setting Up Contacts in the Contact Manager To add a New Contact to the All Group Changing Contact Detail 173To add a New Contact to Another Group Setting Up Multiple Addresses Moving or Copying a Contact to Another Group 175Managing Your Faxes in the Status Manager Creating a Group for Broadcasting Viewing Faxes You Received Inbox Accessing the Status ManagerChecking the Status of Sent Faxes Outbox Managing Faxes from Your Account Accessing Your Account177 Contact NetCentric Corporation at Checking Sent Faxes in Your Account Page OutboxCustomer Support Option Automatic E-Mail Printing You Cannot Use a 16-bit TCP/IP Stack Main FeaturesIf You are Using Korean Windows 95 Provides an In Memory printer driver 181 Setting Up Automatic E-Mail PrintingSetting Up the Server Using Automatic E-Mail Printing Setting the Check Time Uninstalling Automatic E-Mail Printing from Windows 95 183 P P E N D I X D Glossary 185 L O S S a R Y 187 L O S S a R Y 189 L O S S a R Y 138-144 137155 143 127 Installing Multi-Function Link Pro126 34, 35 193 129 Two-Line Telephone Answering Device143-155 Windows NT Workstation Visit us on the World Wide Web