CHAPTER 7 TROUBLESHOOTING

Service Call Messages

 

 

 

 

 

 

Service Call Message

Meaning

Action

 

50

FUSER MALF

Malfunction of fuser

Turn off the printer. Wait 15

 

 

 

minutes, then turn it on again.

 

51

LASER BD MALF

Malfunction of laser beam

Turn off the printer. Wait a few

 

 

detector

seconds, then turn it on again.

 

52

SCANNER MALF

Malfunction of laser scanner

Turn off the printer. Wait a few

 

 

motor

seconds, then turn it on again.

 

53

DX FAN MALF

Malfunction of fan motor in

Turn off the printer. Wait a few

 

 

the duplex unit

seconds, then turn it on again.

 

54

MOTOR MALF

Malfunction of main motor

Turn off the printer. Wait a few

 

 

 

seconds, then turn it on again.

 

55

HIGH VOL MALF

Malfunction of high voltage

Turn off the printer. Wait a few

 

 

power supply

seconds, then turn it on again.

 

61

PROG ERROR

Program ROM checksum error Turn off the printer. Wait a few

 

 

 

seconds, then turn it on again.

 

62

FONT ERROR

Font ROM checksum error

Turn off the printer. Wait a few

 

 

 

seconds, then turn it on again.

 

63

D-RAM ERROR

D-RAM error

Turn off the printer. Wait a few

 

 

 

seconds, then turn it on again.

 

66

NV-W ERROR

NV-RAM error

Turn off the printer. Wait a few

 

 

 

seconds, then turn it on again.

 

67

NV-R ERROR

NV-RAM error

Turn off the printer. Wait a few

 

 

 

seconds, then turn it on again.

 

68

NV-B ERROR

NV-RAM error

Turn off the printer. Wait a few

 

 

 

seconds, then turn it on again.

 

60

SYSTEM ERROR

System error

Turn off the printer. Wait a few

 

 

 

seconds, then turn it on again.

 

48INCORRECT LT Your lower tray is an LT-1200, Change LT-1200 to LT-1600 and it is not the correct tray for

your 16/17 ppm printer.

49 INCORRECT DX Your duplex unit is a DX-

Change DX-1200 to DX-1600

1200, and it is not correct for

 

your 16/17 ppm printer.

 

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Brother HL-1260E manual Service Call Messages