Troubleshooting and routine maintenance

 

Network difficulties (continued)

 

 

 

 

Difficulties

Suggestions

 

The network scanning feature

(Windows Vista®)

 

does not work.

a Click the Start button, Control Panel, Network and Internet, Windows

 

The network PC Fax Receive

 

feature does not work.

Firewall and click Change settings.

 

The network printing feature does

b When the User Account Control screen appears, do the following.

C

not work.

„ Users who have administrator rights: Click Continue.

(continued)

 

 

„ For users who do not have administrator rights: Enter the

 

administrator password and click OK.

 

c Make sure that Windows Firewall on the General tab is set to On.

 

d Click the Exceptions tab.

 

e Click the Add port... button.

 

f To add port 54925 for network scanning, enter the information below:

 

1. In Name: Enter any description. (for example “Brother Scanner”)

 

2. In Port number: Enter “54925”.

 

3. Make sure UDP is chosen. Then click OK.

 

g Click the Add port... button.

 

h To add port 54926 for Network PC Fax, enter the information below:

 

1. In Name: Enter any description. (for example “Brother PC Fax”)

 

2. In Port number: Enter “54926”.

 

3. Make sure UDP is chosen. Then click OK.

 

i Make sure that the new setting is added and is checked, and then click

 

OK.

 

j If you still have trouble with your network connection such as network

 

scanning or printing, check File and Printer Sharing box in the

 

Exceptions tab and then click OK.

 

 

 

Your computer cannot find your

(Windows®) The firewall setting on your PC may be rejecting the necessary

machine.

network connection. (For details, see the instructions above.)

 

(Macintosh) Re-select your machine in the Device Selector application located

 

in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from

 

the Model pop-up menu of ControlCenter2.

 

 

 

Other

 

 

 

 

 

Difficulties

Suggestions

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

 

may have triggered the machine’s internal safety mechanisms. Turn the machine

 

off and unplug the power cord. Wait for ten minutes, then plug in the power cord

 

and turn the machine on.

 

If the problem is not solved, turn off the machine. Plug the power cord into a

 

different known working outlet and turn on the machine.

 

 

 

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