Troubleshooting and routine maintenance

Examples of poor print

Recommendation

quality

 

Wrinkle

„ Change to the recommended type of paper.

 

„ Make sure that the back cover is closed correctly.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

„ Make sure that two grey levers inside the back cover are in the up

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

 

 

 

position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

„ Make sure that the media type settings in the printer driver and in the

C

 

 

 

 

 

 

machine’s Paper Type menu matches the type of paper you are

 

 

 

 

 

 

using. (See Acceptable paper and other print media on page 17 and

 

 

 

 

 

 

 

Basic tab in the Software User's Guide on the CD-ROM.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Offset image

„ Make sure that the media type settings in the printer driver and in the

 

 

 

 

 

 

 

machine's Paper Type menu matches the type of paper you are

 

 

 

 

 

 

 

using. (See Acceptable paper and other print media on page 17 and

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Basic tab in the Software User's Guide on the CD-ROM.)

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

„Make sure that two grey levers inside the back cover are in the up position.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.„ Check the machine’s environment. Conditions such as dry and low ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

temperatures may cause this print quality problem. (See Choosing a location on page 108.)

 

 

 

 

„ Identify the colour causing the problem and put in a new drum unit.

 

 

 

 

(See Replacing the drum units on page 174.)

 

 

 

 

To identify the colour of the drum unit, visit us at

 

 

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting

 

 

 

 

tips.

 

 

 

 

 

Poor fixing

„ Make sure that the media type settings in the printer driver and in the

 

 

 

 

machine's Paper Type menu matches the type of paper you are

 

 

 

 

using. (See Acceptable paper and other print media on page 17 and

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Basic tab in the Software User's Guide on the CD-ROM.)

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

„ Make sure that two grey levers inside the back cover are in the up

 

 

 

 

 

 

 

 

position.

 

 

 

 

„ Choose Improve Toner Fixing mode in the printer driver. (See Other

 

 

 

 

Print Options (For Windows® printer driver), Advanced options (For

 

 

 

 

Windows® BR-Script printer driver), Print Settings (For Macintosh

 

 

 

 

printer driver) or Printer Features (For Macintosh BR-Script printer

 

 

 

 

driver) in the Software User's Guide on the CD-ROM.)

 

 

 

 

If this selection does not provide enough improvement, select

 

 

 

 

Thicker paper in Media Type settings.

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