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| Troubleshooting and routine maintenance |
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Examples of poor print | Recommendation |
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quality |
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Toner scatter or toner stain | Check the machine’s environment. Conditions such as high humidity |
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| and high temperatures may cause this print quality problem. (See To |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Identify the colour causing the problem and put in a new toner |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| cartridge. (See Replacing a Toner cartridge on page 168.) |
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| You may only need to replace one toner cartridge to solve the print |
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| problem. To identify which toner cartridge needs to be replaced, |
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| please visit us at http://solutions.brother.com/ to view our FAQs and |
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| troubleshooting tips. |
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| If the problem continues, put in a new drum unit. (See Replacing the |
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| You may only need to replace one drum unit to solve the print |
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| problem. To identify which drum needs to be replaced, please visit us |
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| at http://solutions.brother.com/ to view our FAQs and troubleshooting |
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The colour of your printouts is | Make sure Toner Save mode is off in the control panel of the machine |
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not what you expected | or the printer driver. |
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| Perform the calibration. (See Calibration on page 164.) |
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| Adjust the colour by using the custom setting in the driver and by |
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| using the control panel of the machine. Colours the machine can print |
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| and colours you see on a monitor are different. The machine may not |
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| be able to reproduce the colours on your monitor. |
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| If colours appear in the printed grey areas, make sure there is a check |
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| in the Improve Grey Colour check box of the printer driver. (See |
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| Basic tab for Windows® printer driver, Advanced tab for Macintosh |
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| printer driver or Printer Features for Macintosh |
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| driver in the Software User's Guide on the |
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| If shaded areas look dull, remove the check from the Improve Grey |
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| Colour check box. |
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| If a printed black graphic is too light, choose Enhance Black Printing |
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| mode in the printer driver. (See Settings Dialog for Windows® printer |
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| driver, Advanced options for Windows® |
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| Settings for Macintosh printer driver or Printer Features for Macintosh |
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| Identify the colour causing the problem and put in a new toner |
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| cartridge. (See Replacing a Toner cartridge on page 168.) |
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| You may only need to replace one toner cartridge to solve the print |
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| problem. To identify which toner cartridge needs to be replaced, |
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| please visit us at http://solutions.brother.com/ to view our FAQs and |
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| troubleshooting tips. |
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| Identify the colour causing the problem and put in a new drum unit. |
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| You may only need to replace one drum unit to solve the print problem. |
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| To identify which drum needs to be replaced, please visit us at |
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| http://solutions.brother.com/ to view our FAQs and troubleshooting tips. |
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