Brother MFC-9870 manual

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 127

The Machine Connect Failure or Bi-directional Communication Error

Recently, some printers have included a function to show the printer status on the PC display. Such printers use the bi-directional communication parallel port between the printer and the PC. Our machine also has a bi-directional parallel port function. If you install two or more different bi-directional device drivers into Windows® , they might conflict with each other and cause some problems.

Please make sure you have installed the machine driver by running SETUP.EXE from your CD-ROM drive, as instructed on the CD-ROM label. The bi-directional communication may be disabled when the driver is installed from Add menu in “Printers” of Control Panel. Please restart Windows® after installing the drivers.

Remove the conflicting situation caused by one of the following printer drivers. Review the following sections that apply to any additional printer drivers you may have installed into your Windows® software.

Brother HL-6/6V/10h/630series/660series/960/1260/WL-660 HP LaserJet series II, IID, IIP, IIP+, III, IIID, IIIP or IV Plus NEC SuperScript 610/660

EPSON ActionLaser 1100/1400 LexMark WinWriter 200

Brother HL-6/6V/10h/630series/660series/960/1260/ WL-660:

The Resource Manager for the machine may not work if the printer driver for the above models is installed after the installation of the machine printer driver.

In this case, please install the machine printer driver again or copy BI- DI.386 from the CD-ROM to the Windows/System directory. (NOTE: BI-DI.386 on Disk 1 is not compressed.)

HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP:

If Microsoft Windows® Printing System for above models are used, you have to modify the “win.ini” file which is in the Windows directory to turn the printer’s bi-directional function off.

We recommend you take a back-up before you modify the WIN.INI or SYSTEM.INI, just in case.

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Brother MFC-9870 manual HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip

Contents

MFC-9870 Pan European Approvals Information Installation ChapterInitial Setup Chapter Setup Receive Chapter Table of Contents Cover Page for Next Fax Only Iii Installing the Maintenance Utility on MS-DOS Before You Install Multi-Function Link Unimessage ProUsing a USB Cable to Connect Brother MFC to a PC Connecting Brother MFC to a PC Using a Parallel Cable Remote Printer Console Main Program 115 UsingThis Manual IntroductionFinding Information Symbols Used In This Manual About Fax MachinesFax Tones and Handshake ECM Error Correction Mode Help MFC-9870 Control Panel Overview Contrast A P T E R O N E Packing List MFC Setup Connections Choosing a Location Release the scanner lock lever Install the Drum Unit Assembly With Toner Cartridge Assembly Loading Paper in Multi-purpose Paper Cassette Acceptable Paper Manual Feed Slot Connect the power cord Connect the telephone line cord Setting Up the Machine Multi-Line Connections PABXs If you are installing the MFC to work with a Pabx Using Extension Telephones Connecting an External Telephone Answering Device TAD SequenceConnections Outgoing Message OGM of External TAD Connecting an External Telephone FAX Printer Function ModeOn-Screen Programming User-Friendly Programming Fax Functions Function Selection Table Setup Send Remaining Jobs Printer Functions LAN Menu Functions With optional LAN Board only Diallingtone Select & SET Diallingpulse Setting the Dialling Mode Tone/PulseSetting the Date and Time Getting Started Timexxxx Enter & SET Setting the Station IDMonthxx Enter & SET Dayxx Enter & SET FAX Enter & SET TEL Enter & SETName Enter & SET Making Corrections Special Characters and SymbolsEntering Text Inserting Spaces Pbxoff Select & SET Setting the Beeper VolumeSetting Pabx Pabx and Transfer To Summer Time ? Select & SET Setting the Clock ChangeSleep Mode Power Save Memory Security Setting the Speaker VolumeSetting the Ring Volume Memory Storage Setting Up Memory Security for the First Time Using Memory Security Changing the Memory Security Password Switching Memory Security onOLD Passwdxxxx Enter & SET Printing a Fax from Memory Switching OFF Memory Security Sending Faxes Using Multiple Settings BeforeYou BeginAccepted Next ADF Automatic Document Feeder Faxing from the Document Feeder Faxing from the Glass Platten Scan FaxOnline Setnext Startto Dial Contrast Resolution Real Time TX Dual AccessAutomatic Transmission Real Time Transmission Basic Sending Operations Composing an Electronic CoverPlease Call Urgent Confidential Cover Page for Next Fax Only Always Send CoverCoverpageoff Coverpageon Coverpage Note Using a Printed CoverCover Page Message Composing Your Own Comments Advanced Sending Operations Overseas ModeDelayed Transmission Timer Overseas Mode Batch Txon Select & SET Multiple Resolution TransmissionSetup for Polling Transmit Delayed Batch Transmission Cancelling a Job While Scanning the Document Setup for Polling Transmit with Secure CodeChecking Job Status Remaining Jobs Cancelling a Scheduled Job in Memory Basic Receiving Operations Setup Receive Fax Detect with an ExternalTelephone Setting or Changing the Answer ModeSetting the Ring Delay Answer Mode If the Memory Reception function is on at this time… Printing a Reduced Incoming DocumentReception into Memory Reduction If the Memory Reception function is OFF at this time… Setting the Print DensityToner Save MEM.RECEIVE Operation from an External or Extension Telephone Setting Lower TrayAdvanced Receiving Operations Lower Tray With Optional Cassette Only ACT.CODE*51 Enter & SET Printing a Fax from MemoryChanging Remote Codes Remote ACT.ON Select & SET Set the BT Call Sign Only with your external phone BT Call Sign For U.K. Only Setup for Polling Receive PollingSecure Polling Setup for Polling Receive with Secure Code Setup Delayed Polling ReceiveEnter FAX NO. then Press Start Sequential Polling AcceptedDialing #XX PC Interface Setting PC Interface Mode A P T E R S I Quick-Dial Numbers Storing Numbers for Easy DiallingStoring One Touch Dial Numbers SPEED-DIAL? # Enter & SET Storing Speed Dial Numbers Setting Groups for Broadcasting Changing One Touch and Speed Dial Numbers01BROTHER 1.CHANGE 2.QUIT Select ONE-TOUCH Setup Groupgo Enter & SET Speed Dialling Dialling OptionsSearching the Telephone Index One Touch Dialling Chain Dialling Fax Redial Press Broadcast Broadcasting A P T E R S E V E N Erase ALL DOC? 1.YES 2.NO Setting Fax StorageRemote Fax Options FAX Storageoff Select & SET FAX Fwdon Select & SET Changing the Remote Access CodeFax Forwarding Programming a Fax Forwarding Number Long beep--Fax messages No long beep--No messages UsingYour Remote Access CodeRemote Commands Remote Retrieval Turn Fax Storage ON--Press6 Fax messages--Press1EXT.TEL/TAD--Press1 Retrieving Fax Messages Retrieving the Memory Status List Changing the Fax Forwarding Number Printing Reports MFC Settings and JournalTEL.INDEX System Setup Memory Status Order Form Setup RECEIVE, Setup SEND, Print REPORTS, Remote FAX OPT Transmission Verification Xmit Report To Print a Report Journal Period Order FormJournal Period A P T E R N I N E Copying One UsingYour Machine as a CopierMaking Copies Basic Copy Operations Sorting Multiple Copies Using the ADF Stacking Multiple Copies Using the ADF Memory Full P.01 Copy to Copy Stop to Abort IfYou Get a Memory Full Message DOC Typeauto Select & SET Copy Options -Temporary SettingsUsing the Contrast Key Using the Document Type Key Making Enlarged or Reduced Copies Special Copy Options4in1 Optionssort Select & SET 2in1 Poster Using Brother MFC withYour PC Setting Up Machine Computer to Work Together Computer Requirements BeforeYou Install Multi-Function Link Unimessage Pro Using Windows 98 Only Installing Brother Software Using a USB Cable Select Specify a location and click Next A P T E R E L E V E N Select Specify a location and click Next A P T E R E L E V E N Page A P T E R E L E V E N Software/Drivers Software for your MFC-9870 Connecting Brother MFC to a PC Using a Parallel Cable Installing the Software/Drivers under Windows HP LaserJet Installing the Maintenance Utility on MS-DOSHow to Use the MFC withYour DOS Application Software HP LaserJet IIP Printer Status Monitor Program Installing the Remote Printer ConsoleWhat Does the Remote Printer Console Do? Remote Printer Console Main Program Running the Remote Printer Console Main Program Alternate Printer Emulation Support Using Machine As a PrinterSpecial Printing Features Windows Printing Printing FromYour PC Bi-directional Parallel InterfacePaper Cassette Two-Sided Printing Manual Duplexing Loading One Sheet of Paper Loading more than One Sheet of PaperManual Feed Press FF/CONT Printing on Envelops,Thicker Paper and Card Stock Face Down Output Bin Simultaneous Printing/Faxing FF/Cont Key Test/Reset KeyPrinter Operation Keys On/Off Line Key Printing the Internal Font List Printing the Print Configuration ListRestoring Factory Default Settings Printer Menu Functions SET 2.QUIT Acceptable Paper H a P T E R T W E L V E For the Printer and Fax Sending Optional AccessoriesMemory Board Optional Memory for the Printer & Fax Operations Network LAN Board Optional PaperTray Information Important Safety Instructions H a P T E R F O U R T E E N Atención IEC 825 Specification Disconnect device For Your SafetyRadio Interference For 220-240 V Model Only IEC 825 Laser Class Error Messages Troubleshooting H a P T E R F I F T E E N Document Jams and Paper Jams Document Jam in the Top of the ADF UnitDocument Jam inside the ADF Unit Printer Jam HOT! HOT Paper is Jammed near the Drum Unit Paper is Jammed in the Multi-purpose Paper Cassette Paper is Jammed in the Fuser Unit Difficulty Suggestions IfYou Are Having Difficulty withYour MFC Copy Quality Difficulties DOS Setup Printing Difficulties Print Quality Difficulties Drum SOON, replace the drum unit with a new one Bi-directional Parallel Ports nibble and byte modes Brother HL-6/6V/10h/630series/660series/960/1260/ WL-660 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip Lexmark WinWriter HP LaserJet 4 PlusNEC SuperScript 610/660 Epson ActionLaser 1100 Graphics or Text is Missing when the Document is Printed Packing and Shipping the MFC Troubleshooting a N D M a I N T E N a N C E H a P T E R F I F T E E N Cleaning the Scanner Regular Maintenance HOT Cleaning the Printer Cleaning the Drum Unit Replacing the Toner Cartridge Toner Empty Indicator Steps for Replacing Toner Cartridge H a P T E R F I F T E E N Drum Unit Toner Cartridge Drum Life Remaining ###% Drum Life Considerations forYour Brother Fax Machine Counter Replacing the Drum Unit Lock Lever Replace DRUM? 1.YES 2.NO H a P T E R F I F T E E N Fax Specifications Specifications Printer Specifications Electrical and Environment Resident Fonts Parallel Interface Specifications HP mode Symbol Sets/Character Sets H a P T E R S I X T E E N Automatic Fax Transmission Sending a fax Glossary L O S S a R Y O S S a R Y L O S S a R Y Index 152 Simultaneous Printing/Faxing 104 N D E Description Model Name 160 Declaration of Conformity UK/IRE