Brother MFC-9870 manual Graphics or Text is Missing when the Document is Printed

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 129

Open the file “win.ini” by using the “Notepad” application. You can find the following statement in the [windows] section.

[windows]

run=C:/WINDOWS/SYSTEM/WPSIOMON

To disable this function, put a semicolon at the start of the sentence as follows;

[windows]

;run=C:/WINDOWS/SYSTEM/WPSIOMON

Also, you can find the following statement in the [spooler] section. [spooler]

QP.LPT1=wpslbq.dll

To disable this function, put a semicolon at the start of the sentence as follows;

[spooler]

;QP.LPT1=wpslbq.dll

Then, open the file “system.ini” by using the “Notepad” application. You can find the following statement in the [386Enh] section.

[386Enh]

device=wpscomd.386

device=wpsljvpd.386

WPSLPT1=1

To disable the function, put a semicolon at the start of the sentences as follows;

[386Enh]

;device=wpscomd.386

;device=wpsljvpd.386

;WPSLPT1=1

You must restart Windows® to make these modification effective.

The modification disables the printer status reporting on your PC, however, you will be able to use the machine with no further problems.

Graphics or Text is Missing when the Document is Printed

This could be caused by your Display Driver software. Contact your reseller and inquire about the latest Display Driver software. Another solution is to change your Windows® Setup Display selection from the current selection to the standard VGA or SVGA selection; contact your reseller or Microsoft Support if you need help modifying your Windows® Display selection or installing new Display Driver software.