Print Quality Difficulties | Brother MFC-9870 specification

124 C H A P T E R F I F T E E N

DIFFICULTY

SUGGESTIONS

Print Quality Difficulties

Printouts are too dark or light	Adjust the print conditions by setting the Print Density function, It has
	been factory set to the middle position. See “Setting the Print Density” in
	chap. 6.

Printed pages contain white stripes.	You may fix this by wiping the scanner windows with a clean soft cloth.
	(See “Regular Maintenance” and “Cleaning the Drum Unit” in this
	chapter.) If you still see white stripes or faint images and the display
	shows CHANGE DRUM SOON, replace the drum unit with a new one.
White Stripes or	Check the machine’s environment. Conditions such as humidity, high
Faint lmages	temperatures, etc. may cause this print defect to occur.

Printed pages are stained with toner	Clean the machine’s interior and the primary corona wire of drum unit.
or have vertical stripes.	See “Regular Maintenance” and “Cleaning the Drum Unit” in this
	chapter. Make sure that the tab of the corona wire is at the home position.
	If after cleaning, you still see dark stripes or toner stains and the display
	shows CHANGE DRUM SOON, replace the drum unit with a new one.
Dark Stripes or Toner Stains

Printed pages have white spots in	Make sure that you use paper that meets the specifications. Rough
black text and graphic areas.	surface or thick media can cause the problem. If you still see white spots
	and the display shows CHANGE DRUM SOON, replace the drum unit
	with a new one. Check the machine’s environment; conditions such as
	high humidity may cause this situation to occur.
White Spots

Toner scatters and stains the printed	Adjust the print conditions by setting the Print Density function. Clean
page.	the machine’s interior. See “Regular Maintenance” and “Cleaning the
	Drum Unit” in this chapter. Make sure that you use paper that meets
	specifications. See chap. 12. If you still have scattered toner and the
	display shows CHANGE DRUM SOON, replace the drum unit with a
Scattering Toner	new one. Check the machine’s environment; high temperature and high
Scattering Toner	humidity conditions may cause this condition to occur.

The whole page is printed black.	Clean the machine’s interior and the primary corona wire of the drum
	unit. Also, do not use heat-sensitive paper as it will cause this problem.
	After cleaning, if the printed pages are still black or the display shows
	CHANGE DRUM SOON, replace the drum unit with a new one. The
Black Page	drum unit may be damaged.

Nothing is printed on the page.	Make sure that the toner cartridge is not empty. Wipe the electric
	terminals referring to “Regular Maintenance” and “Cleaning the Drum
	Unit” in this chapter. Make sure that a torn piece of paper does not
	remain on the scanner window.
White page

Printed pages are marked regular	Markings may disappear by themselves. Try copying at multiple pages
intervals.	to clear this problem. Markings may occur if the machine has not been
	used for a long time. A possible cause is that the surface of the drum is
	marked or damaged by excessive exposure to light. In this case, replace
Example of Regular Marking	the drum unit with a new one.

Image 132

Brother MFC-9870 manual Print Quality Difficulties

Contents

MFC-9870 Installation Chapter Initial Setup ChapterSetup Receive Chapter Pan European Approvals Information Table of Contents Cover Page for Next Fax Only Iii Before You Install Multi-Function Link Unimessage Pro Using a USB Cable to Connect Brother MFC to a PCConnecting Brother MFC to a PC Using a Parallel Cable Installing the Maintenance Utility on MS-DOS Remote Printer Console Main Program 115 UsingThis Manual IntroductionFinding Information Symbols Used In This Manual About Fax MachinesFax Tones and Handshake ECM Error Correction Mode MFC-9870 Control Panel Overview Help Contrast A P T E R O N E MFC Setup Connections Packing List Choosing a Location Release the scanner lock lever Assembly Install the Drum Unit Assembly With Toner Cartridge Loading Paper in Multi-purpose Paper Cassette Acceptable Paper Manual Feed Slot Setting Up the Machine Connect the power cord Connect the telephone line cord If you are installing the MFC to work with a Pabx Multi-Line Connections PABXs Using Extension Telephones Connecting an External Telephone Answering Device TAD SequenceConnections Connecting an External Telephone Outgoing Message OGM of External TAD Function Mode On-Screen ProgrammingUser-Friendly Programming FAX Printer Function Selection Table Fax Functions Setup Send Remaining Jobs Printer Functions LAN Menu Functions With optional LAN Board only Setting the Dialling Mode Tone/Pulse Setting the Date and TimeGetting Started Diallingtone Select & SET Diallingpulse Setting the Station ID Monthxx Enter & SETDayxx Enter & SET Timexxxx Enter & SET FAX Enter & SET TEL Enter & SETName Enter & SET Special Characters and Symbols Entering TextInserting Spaces Making Corrections Setting the Beeper Volume Setting PabxPabx and Transfer Pbxoff Select & SET Setting the Clock Change Sleep ModePower Save To Summer Time ? Select & SET Setting the Speaker Volume Setting the Ring VolumeMemory Storage Memory Security Using Memory Security Setting Up Memory Security for the First Time Changing the Memory Security Password Switching Memory Security onOLD Passwdxxxx Enter & SET Switching OFF Memory Security Printing a Fax from Memory Sending Faxes Using Multiple Settings BeforeYou BeginAccepted Next Faxing from the Document Feeder ADF Automatic Document Feeder Faxing from the Glass Platten Scan FaxOnline Setnext Startto Dial Resolution Contrast Dual Access Automatic TransmissionReal Time Transmission Real Time TX Basic Sending Operations Composing an Electronic CoverPlease Call Urgent Confidential Cover Page for Next Fax Only Always Send CoverCoverpageoff Coverpageon Using a Printed Cover Cover Page MessageComposing Your Own Comments Coverpage Note Overseas Mode Delayed Transmission TimerOverseas Mode Advanced Sending Operations Multiple Resolution Transmission Setup for Polling TransmitDelayed Batch Transmission Batch Txon Select & SET Cancelling a Job While Scanning the Document Setup for Polling Transmit with Secure CodeChecking Job Status Cancelling a Scheduled Job in Memory Remaining Jobs Setup Receive Basic Receiving Operations Setting or Changing the Answer Mode Setting the Ring DelayAnswer Mode Fax Detect with an ExternalTelephone Printing a Reduced Incoming Document Reception into MemoryReduction If the Memory Reception function is on at this time… Setting the Print Density Toner SaveMEM.RECEIVE If the Memory Reception function is OFF at this time… Setting Lower Tray Advanced Receiving OperationsLower Tray With Optional Cassette Only Operation from an External or Extension Telephone Printing a Fax from Memory Changing Remote CodesRemote ACT.ON Select & SET ACT.CODE*51 Enter & SET BT Call Sign For U.K. Only Set the BT Call Sign Only with your external phone Setup for Polling Receive PollingSecure Polling Setup for Polling Receive with Secure Code Setup Delayed Polling ReceiveEnter FAX NO. then Press Start Sequential Polling AcceptedDialing #XX Setting PC Interface Mode PC Interface A P T E R S I Quick-Dial Numbers Storing Numbers for Easy DiallingStoring One Touch Dial Numbers Storing Speed Dial Numbers SPEED-DIAL? # Enter & SET Setting Groups for Broadcasting Changing One Touch and Speed Dial Numbers01BROTHER 1.CHANGE 2.QUIT Setup Groupgo Enter & SET Select ONE-TOUCH Dialling Options Searching the Telephone IndexOne Touch Dialling Speed Dialling Fax Redial Chain Dialling Broadcasting Press Broadcast A P T E R S E V E N Setting Fax Storage Remote Fax OptionsFAX Storageoff Select & SET Erase ALL DOC? 1.YES 2.NO Changing the Remote Access Code Fax ForwardingProgramming a Fax Forwarding Number FAX Fwdon Select & SET UsingYour Remote Access Code Remote CommandsRemote Retrieval Long beep--Fax messages No long beep--No messages Turn Fax Storage ON--Press6 Fax messages--Press1EXT.TEL/TAD--Press1 Retrieving the Memory Status List Retrieving Fax Messages Changing the Fax Forwarding Number MFC Settings and Journal TEL.INDEX System Setup Memory Status Order FormSetup RECEIVE, Setup SEND, Print REPORTS, Remote FAX OPT Printing Reports To Print a Report Transmission Verification Xmit Report Journal Period Order FormJournal Period A P T E R N I N E UsingYour Machine as a Copier Making CopiesBasic Copy Operations Copying One Stacking Multiple Copies Using the ADF Sorting Multiple Copies Using the ADF IfYou Get a Memory Full Message Memory Full P.01 Copy to Copy Stop to Abort Copy Options -Temporary Settings Using the Contrast KeyUsing the Document Type Key DOC Typeauto Select & SET Making Enlarged or Reduced Copies Special Copy Options4in1 2in1 Poster Optionssort Select & SET Setting Up Machine Computer to Work Together Using Brother MFC withYour PC BeforeYou Install Multi-Function Link Unimessage Pro Computer Requirements Using Windows 98 Only Installing Brother Software Using a USB Cable Select Specify a location and click Next A P T E R E L E V E N Select Specify a location and click Next A P T E R E L E V E N Page A P T E R E L E V E N Software for your MFC-9870 Software/Drivers Connecting Brother MFC to a PC Using a Parallel Cable Installing the Software/Drivers under Windows Installing the Maintenance Utility on MS-DOS How to Use the MFC withYour DOS Application SoftwareHP LaserJet IIP HP LaserJet Installing the Remote Printer Console What Does the Remote Printer Console Do?Remote Printer Console Main Program Printer Status Monitor Program Running the Remote Printer Console Main Program Using Machine As a Printer Special Printing FeaturesWindows Printing Alternate Printer Emulation Support Printing FromYour PC Bi-directional Parallel InterfacePaper Cassette Two-Sided Printing Manual Duplexing Loading One Sheet of Paper Loading more than One Sheet of PaperManual Feed Press FF/CONT Printing on Envelops,Thicker Paper and Card Stock Simultaneous Printing/Faxing Face Down Output Bin Test/Reset Key Printer Operation KeysOn/Off Line Key FF/Cont Key Printing the Print Configuration List Restoring Factory Default SettingsPrinter Menu Functions Printing the Internal Font List Acceptable Paper SET 2.QUIT H a P T E R T W E L V E Optional Accessories Memory BoardOptional Memory for the Printer & Fax Operations For the Printer and Fax Sending Optional PaperTray Network LAN Board Important Safety Instructions Information H a P T E R F O U R T E E N IEC 825 Specification Atención For Your Safety Radio Interference For 220-240 V Model OnlyIEC 825 Laser Class Disconnect device Troubleshooting Error Messages H a P T E R F I F T E E N Document Jams and Paper Jams Document Jam in the Top of the ADF UnitDocument Jam inside the ADF Unit HOT! HOT Printer Jam Paper is Jammed in the Multi-purpose Paper Cassette Paper is Jammed near the Drum Unit Paper is Jammed in the Fuser Unit IfYou Are Having Difficulty withYour MFC Difficulty Suggestions Copy Quality Difficulties DOS Setup Printing Difficulties Print Quality Difficulties Drum SOON, replace the drum unit with a new one Bi-directional Parallel Ports nibble and byte modes HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip Brother HL-6/6V/10h/630series/660series/960/1260/ WL-660 HP LaserJet 4 Plus NEC SuperScript 610/660Epson ActionLaser 1100 Lexmark WinWriter Graphics or Text is Missing when the Document is Printed Packing and Shipping the MFC Troubleshooting a N D M a I N T E N a N C E H a P T E R F I F T E E N Regular Maintenance Cleaning the Scanner Cleaning the Printer HOT Cleaning the Drum Unit Toner Empty Indicator Replacing the Toner Cartridge Steps for Replacing Toner Cartridge H a P T E R F I F T E E N Drum Unit Toner Cartridge Drum Life Considerations forYour Brother Fax Machine Drum Life Remaining ###% Replacing the Drum Unit Counter Lock Lever Replace DRUM? 1.YES 2.NO H a P T E R F I F T E E N Specifications Fax Specifications Printer Specifications Electrical and Environment Parallel Interface Specifications Resident Fonts Symbol Sets/Character Sets HP mode H a P T E R S I X T E E N Glossary Automatic Fax Transmission Sending a fax L O S S a R Y O S S a R Y L O S S a R Y Index 152 Simultaneous Printing/Faxing 104 N D E Model Name Description 160 Declaration of Conformity UK/IRE