Document Jams and Paper Jams | Brother MFC-9870 manual

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 117

Document Jams and Paper Jams

Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it.

Document Jam in the Top of the ADF Unit

1Remove any paper from the document feeder that is not jammed.

ADF Cover

2Lift the ADF cover.

3Pull the jammed document out to the left.

4Close the ADF cover.

5Press Stop.

Document Jam inside the ADF Unit

1Open the document cover.

2Remove any paper from the document feeder that is not jammed.

ADF Unit

Image 125

Brother MFC-9870 Document Jams and Paper Jams, Document Jam in the Top of the ADF Unit, Document Jam inside the ADF Unit

Contents

MFC-9870 Initial Setup Chapter Installation ChapterSetup Receive Chapter Pan European Approvals Information Table of Contents Cover Page for Next Fax Only Iii Using a USB Cable to Connect Brother MFC to a PC Before You Install Multi-Function Link Unimessage ProConnecting Brother MFC to a PC Using a Parallel Cable Installing the Maintenance Utility on MS-DOS Remote Printer Console Main Program 115 Finding Information UsingThis ManualIntroduction Fax Tones and Handshake Symbols Used In This ManualAbout Fax Machines ECM Error Correction Mode Help MFC-9870 Control Panel Overview Contrast A P T E R O N E Packing List MFC Setup Connections Choosing a Location Release the scanner lock lever Install the Drum Unit Assembly With Toner Cartridge Assembly Loading Paper in Multi-purpose Paper Cassette Acceptable Paper Manual Feed Slot Connect the power cord Connect the telephone line cord Setting Up the Machine Multi-Line Connections PABXs If you are installing the MFC to work with a Pabx Using Extension Telephones Connections Connecting an External Telephone Answering Device TADSequence Outgoing Message OGM of External TAD Connecting an External Telephone On-Screen Programming Function ModeUser-Friendly Programming FAX Printer Fax Functions Function Selection Table Setup Send Remaining Jobs Printer Functions LAN Menu Functions With optional LAN Board only Setting the Date and Time Setting the Dialling Mode Tone/PulseGetting Started Diallingtone Select & SET Diallingpulse Monthxx Enter & SET Setting the Station IDDayxx Enter & SET Timexxxx Enter & SET Name Enter & SET FAX Enter & SETTEL Enter & SET Entering Text Special Characters and SymbolsInserting Spaces Making Corrections Setting Pabx Setting the Beeper VolumePabx and Transfer Pbxoff Select & SET Sleep Mode Setting the Clock ChangePower Save To Summer Time ? Select & SET Setting the Ring Volume Setting the Speaker VolumeMemory Storage Memory Security Setting Up Memory Security for the First Time Using Memory Security OLD Passwdxxxx Enter & SET Changing the Memory Security PasswordSwitching Memory Security on Printing a Fax from Memory Switching OFF Memory Security Accepted Next Sending Faxes Using Multiple SettingsBeforeYou Begin ADF Automatic Document Feeder Faxing from the Document Feeder Online Setnext Startto Dial Faxing from the Glass PlattenScan Fax Contrast Resolution Automatic Transmission Dual AccessReal Time Transmission Real Time TX Please Call Urgent Confidential Basic Sending OperationsComposing an Electronic Cover Coverpageoff Coverpageon Cover Page for Next Fax OnlyAlways Send Cover Cover Page Message Using a Printed CoverComposing Your Own Comments Coverpage Note Delayed Transmission Timer Overseas ModeOverseas Mode Advanced Sending Operations Setup for Polling Transmit Multiple Resolution TransmissionDelayed Batch Transmission Batch Txon Select & SET Checking Job Status Cancelling a Job While Scanning the DocumentSetup for Polling Transmit with Secure Code Remaining Jobs Cancelling a Scheduled Job in Memory Basic Receiving Operations Setup Receive Setting the Ring Delay Setting or Changing the Answer ModeAnswer Mode Fax Detect with an ExternalTelephone Reception into Memory Printing a Reduced Incoming DocumentReduction If the Memory Reception function is on at this time… Toner Save Setting the Print DensityMEM.RECEIVE If the Memory Reception function is OFF at this time… Advanced Receiving Operations Setting Lower TrayLower Tray With Optional Cassette Only Operation from an External or Extension Telephone Changing Remote Codes Printing a Fax from MemoryRemote ACT.ON Select & SET ACT.CODE*51 Enter & SET Set the BT Call Sign Only with your external phone BT Call Sign For U.K. Only Secure Polling Setup for Polling ReceivePolling Enter FAX NO. then Press Start Setup for Polling Receive with Secure CodeSetup Delayed Polling Receive Dialing #XX Sequential PollingAccepted PC Interface Setting PC Interface Mode A P T E R S I Storing One Touch Dial Numbers Quick-Dial NumbersStoring Numbers for Easy Dialling SPEED-DIAL? # Enter & SET Storing Speed Dial Numbers 01BROTHER 1.CHANGE 2.QUIT Setting Groups for BroadcastingChanging One Touch and Speed Dial Numbers Select ONE-TOUCH Setup Groupgo Enter & SET Searching the Telephone Index Dialling OptionsOne Touch Dialling Speed Dialling Chain Dialling Fax Redial Press Broadcast Broadcasting A P T E R S E V E N Remote Fax Options Setting Fax StorageFAX Storageoff Select & SET Erase ALL DOC? 1.YES 2.NO Fax Forwarding Changing the Remote Access CodeProgramming a Fax Forwarding Number FAX Fwdon Select & SET Remote Commands UsingYour Remote Access CodeRemote Retrieval Long beep--Fax messages No long beep--No messages EXT.TEL/TAD--Press1 Turn Fax Storage ON--Press6Fax messages--Press1 Retrieving Fax Messages Retrieving the Memory Status List Changing the Fax Forwarding Number TEL.INDEX System Setup Memory Status Order Form MFC Settings and JournalSetup RECEIVE, Setup SEND, Print REPORTS, Remote FAX OPT Printing Reports Transmission Verification Xmit Report To Print a Report Journal Period Journal PeriodOrder Form A P T E R N I N E Making Copies UsingYour Machine as a CopierBasic Copy Operations Copying One Sorting Multiple Copies Using the ADF Stacking Multiple Copies Using the ADF Memory Full P.01 Copy to Copy Stop to Abort IfYou Get a Memory Full Message Using the Contrast Key Copy Options -Temporary SettingsUsing the Document Type Key DOC Typeauto Select & SET 4in1 Making Enlarged or Reduced CopiesSpecial Copy Options Optionssort Select & SET 2in1 Poster Using Brother MFC withYour PC Setting Up Machine Computer to Work Together Computer Requirements BeforeYou Install Multi-Function Link Unimessage Pro Using Windows 98 Only Installing Brother Software Using a USB Cable Select Specify a location and click Next A P T E R E L E V E N Select Specify a location and click Next A P T E R E L E V E N Page A P T E R E L E V E N Software/Drivers Software for your MFC-9870 Connecting Brother MFC to a PC Using a Parallel Cable Installing the Software/Drivers under Windows How to Use the MFC withYour DOS Application Software Installing the Maintenance Utility on MS-DOSHP LaserJet IIP HP LaserJet What Does the Remote Printer Console Do? Installing the Remote Printer ConsoleRemote Printer Console Main Program Printer Status Monitor Program Running the Remote Printer Console Main Program Special Printing Features Using Machine As a PrinterWindows Printing Alternate Printer Emulation Support Paper Cassette Printing FromYour PCBi-directional Parallel Interface Two-Sided Printing Manual Duplexing Manual Feed Press FF/CONT Loading One Sheet of PaperLoading more than One Sheet of Paper Printing on Envelops,Thicker Paper and Card Stock Face Down Output Bin Simultaneous Printing/Faxing Printer Operation Keys Test/Reset KeyOn/Off Line Key FF/Cont Key Restoring Factory Default Settings Printing the Print Configuration ListPrinter Menu Functions Printing the Internal Font List SET 2.QUIT Acceptable Paper H a P T E R T W E L V E Memory Board Optional AccessoriesOptional Memory for the Printer & Fax Operations For the Printer and Fax Sending Network LAN Board Optional PaperTray Information Important Safety Instructions H a P T E R F O U R T E E N Atención IEC 825 Specification Radio Interference For 220-240 V Model Only For Your SafetyIEC 825 Laser Class Disconnect device Error Messages Troubleshooting H a P T E R F I F T E E N Document Jam inside the ADF Unit Document Jams and Paper JamsDocument Jam in the Top of the ADF Unit Printer Jam HOT! HOT Paper is Jammed near the Drum Unit Paper is Jammed in the Multi-purpose Paper Cassette Paper is Jammed in the Fuser Unit Difficulty Suggestions IfYou Are Having Difficulty withYour MFC Copy Quality Difficulties DOS Setup Printing Difficulties Print Quality Difficulties Drum SOON, replace the drum unit with a new one Bi-directional Parallel Ports nibble and byte modes Brother HL-6/6V/10h/630series/660series/960/1260/ WL-660 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip NEC SuperScript 610/660 HP LaserJet 4 PlusEpson ActionLaser 1100 Lexmark WinWriter Graphics or Text is Missing when the Document is Printed Packing and Shipping the MFC Troubleshooting a N D M a I N T E N a N C E H a P T E R F I F T E E N Cleaning the Scanner Regular Maintenance HOT Cleaning the Printer Cleaning the Drum Unit Replacing the Toner Cartridge Toner Empty Indicator Steps for Replacing Toner Cartridge H a P T E R F I F T E E N Drum Unit Toner Cartridge Drum Life Remaining ###% Drum Life Considerations forYour Brother Fax Machine Counter Replacing the Drum Unit Lock Lever Replace DRUM? 1.YES 2.NO H a P T E R F I F T E E N Fax Specifications Specifications Printer Specifications Electrical and Environment Resident Fonts Parallel Interface Specifications HP mode Symbol Sets/Character Sets H a P T E R S I X T E E N Automatic Fax Transmission Sending a fax Glossary L O S S a R Y O S S a R Y L O S S a R Y Index 152 Simultaneous Printing/Faxing 104 N D E Description Model Name 160 Declaration of Conformity UK/IRE