Cabletron Systems 7C04-R, 7C03 manual Getting Help, 7C0x SmartSwitch Firmware

Introduction to SPMA for the 7C0x SmartSwitch

Getting Help

If you need additional support related to SPMA, or if you have any questions, comments, or suggestions related to this manual, contact Cabletron Systems Technical Support. Before calling, please have the following information ready:

•The product name and part number

•The version number of the applications that you need help with. SPMA is modular, which means each application will have a specific revision number. Where applicable, an INFO button provides the version number; you can also view the version number for any application by typing the command to start the application followed by a -v.

You can contact Cabletron Systems Technical Support by any of the following methods:

By phone:	Monday through Friday between 8 AM and 8 PM
	Eastern Standard Time at (603) 332-9400
By mail:	Cabletron Systems, Inc.
	PO Box 5005
	Rochester, NH 03866-5005
By CompuServe®:	GO CTRON from any ! prompt
By Internet mail:	support@ctron.com
By FTP	ctron.com (134.141.197.25)
Login	anonymous
Password	your email address
By BBS:	(603) 335-3358
Modem Setting	8N1: 8 data bits, 1 stop bit, No parity

For additional information about Cabletron Systems products, visit our World Wide Web site: http://www.cabletron.com/

7C0x SmartSwitch Firmware

SPMA for the 7C0x SmartSwitch has been tested against released firmware version 1.02.05 and pre-release version 1.03.00 for the 7X00 Controller Module, and pre-release version 1.00.04 for the 7A06-01 NIM; if you have an earlier version of firmware and experience problems running SPMA, contact Cabletron Systems Technical Support for upgrade information.

NOTE

As a general rule, firmware versions for new products are liable to change rapidly; contact Cabletron Systems Technical support for information about the latest customer release of firmware available.

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