Chapter 13

Troubleshooting

If your MultiPASS C70 is not operating properly, use the information and suggestions in this chapter to try and resolve the problem.

❏ If You Cannot Solve the Problem .........................................................

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❏ Clearing Jams ..........................................................................................

13-4

• Jams in the Automatic Document Feeder (ADF) ..........................

13-4

• Jams in the Multi-Purpose Tray .......................................................

13-6

❏ LCD Messages.........................................................................................

13-7

❏ Paper Feeding Problems......................................................................

13-16

❏ Faxing Problems ...................................................................................

13-18

• Sending Problems ............................................................................

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• Receiving Problems..........................................................................

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❏ Telephone Problems .............................................................................

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❏ Copying Problems ................................................................................

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❏ Print Quality Problems ........................................................................

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❏ Printing Problems .................................................................................

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❏ Colour Printing and Colour Copying Problems..............................

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❏ General Problems..................................................................................

13-35

❏ If a Power Cut Occurs..........................................................................

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Troubleshooting

Chapter 13

Troubleshooting

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