Paper Feeding Problems

Paper does not load.

The multi-purpose tray may contain too many sheets.

❏Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P). (1 p. 2-42)

Paper may not be loaded correctly.

❏Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly. (1 p. 2-40)

Paper is loaded skewed. (Printing is skewed.)

Paper may not be loaded correctly.

❏Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly. (1 p. 2-40)

❏Make sure the right edge of the paper stack is aligned with the right side of the multi-purpose tray and the paper guide is aligned with the left edge of the stack.

❏Make sure the paper exit path is clear.

Multiple sheets load into the unit at the same time.

Paper may not be loaded correctly.

❏Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly. (1 p. 2-40)

Sheets of paper may be sticking together.

❏Be sure to fan the paper stack before placing it in the multi-purpose tray. (1 p. 2-41)

The multi-purpose tray may contain too many sheets.

❏Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P). (1 p. 2-42)

❏Do not load more than approximately 100 sheets* of plain paper in the multi-purpose tray.

❏Do not force the paper stack into the multi-purpose tray.

*75 g/m2 paper

13-16Troubleshooting

Chapter 13