Message

Error Code

Cause

Action

BUSY/NO SIGNAL (Ctd.)

The other party is not using a G3 machine.

The touch tone/rotary pulse setting on your unit is incorrect.

The receiving fax machine did not answer within 55 seconds.

Contact the other party and ask them to send or receive the document using a G3 machine.

Set your unit to the setting that matches your telephone line. (1 p. 3-19)

Contact the other party and have them check their fax machine. You can try to send the document manually (1 p. 7-12). For an overseas call, add pauses to the registered number. (1 p. 9-5)

CALLING

—

The unit is calling the

 

 

other party’s fax

 

 

machine.

CARTRIDGE JAMMED

—

The cartridge holder

 

 

cannot move. This is

 

 

normally due to a

 

 

paper jam.

If you want to cancel the transmission, press the Stop button.

Clear the paper jam or whatever is obstructing the cartridge holder and then press the Resume button. Do not attempt to move the cartridge holder manually.

13-8

Troubleshooting

Chapter 13