Message

Error Code

Cause

CHANGE CARTRIDGE

#052

The BJ cartridge is

 

 

empty or its ink may

 

 

have dried out.

CHECK DOCUMENT

#001

The document is

 

 

jammed in the

 

 

Automatic Document

 

 

Feeder (ADF).

 

 

The document feed

 

 

lever is set to manual

 

 

document feed (m) for

 

 

a multipage document.

CHECK PAPER SIZE

The size of the paper

 

 

in the multi-purpose

 

 

tray and that specified

 

 

in the PAPER SIZE

 

 

setting are different.

CHECK PRINTER

There may be an

 

 

obstruction that is not

 

 

allowing the cartridge

 

 

holder mechanism to

 

 

move right or left.

Action

Clean the BJ cartridge print head (1 p. 12-17). If the message remains in the LCD display, replace the BJ cartridge

(1 p. 12-19). The unit will then print automatically any faxes received in memory.

Remove the document you are trying to send or copy and start again.

Set the document feed lever to automatic document feed (a). (1 p. 4-5)

Set the correct paper size in the PAPER SIZE setting.

(1 PAPER SIZE, pp. 14-13, 14-14)

Check for a paper clip or that the plastic orange cap is removed from the BJ cartridge. Check also for a paper jam and clear the jam if necessary. Then press the Resume button and try your operation again.

Troubleshooting

Chapter 13

Troubleshooting

13-9