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If you have a problem with your MultiPASS C70 and you cannot resolve it by referring to the information in this chapter, contact your local authorised Canon dealer or the Canon help line.
Canon’s support personnel are trained in the technical support of Canon’s products and should be able to help you with your problem.
Attempting to repair the MultiPASS C70 yourself may void the limited warranty.
If the MultiPASS C70 makes strange noises, emits smoke or strange smells, unplug it immediately and contact your local authorised Canon dealer or the Canon help line. Do not attempt to disassemble or repair the unit yourself.
If you need to contact Canon directly, make sure you have the following information:
❏Product name MultiPASS C70
❏Serial number
The serial number is located on the label on the back of the unit.
CANON INC. | H X X X X X |
X X X X | |
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SERIAL No. X X X X X X X
❏MultiPASS Desktop Manager version number
The version number of the MultiPASS Desktop Manager is included in the About information. In the Desktop Manager, click Help and then click About.
Troubleshooting | Chapter 13 |