Message | Error Code | Cause | Action |
RECEIVED IN FILE | — | Your PC was off and a | Upload the document |
|
| document was received | to your PC or print |
|
| in the unit’s memory. | the document. |
|
|
| (1 p. |
REC’D IN MEMORY | — | The unit received the | Add paper to the |
|
| fax in memory because | |
|
| paper or ink ran out, a | change the BJ |
|
| paper jam occurred, or | cartridge or BJ tank, |
|
| the wrong BJ cartridge | clear the paper jam, |
|
| was installed. | or install the correct |
|
|
| BJ cartridge. |
|
|
| (1 p. |
START AGAIN | — | An error has occurred | Start the procedure |
|
| in the telephone line or | again from the |
|
| in the system. | beginning. |
TRY AGAIN IN B/W | #085 | You tried faxing a | Try sending again in |
|
| colour document to a | black & white. |
|
| machine that does not | (1 p. |
|
| support colour faxing. |
|
TX/RX CANCELLED | — | You pressed the Stop | Try sending again. |
|
| button to cancel the |
|
|
| transmission. |
|
TX/RX NO. nnnn | — | When the unit sends or | Write the number |
|
| receives a fax, it assigns | down if you will |
|
| it a unique identification | need it later. |
|
| number (nnnn). |
|
TX/RX NO. nnnn | — | The unit is sending a | If sending a |
SCANNING P.nnn |
| document and its | document, the unit |
(Two messages toggle.) |
| memory is full. | continues to send the |
|
|
| fax as memory |
|
|
| becomes available. |
WAIT COOLING | — | During printing, the BJ | Allow the unit to cool |
|
| cartridge print head | down. The unit will |
|
| may have become too | resume printing |
|
| hot. | when it has cooled |
|
|
| down. |
Troubleshooting
Chapter 13 | Troubleshooting |