Message

Error Code

Cause

Action

RECEIVED IN FILE

Your PC was off and a

Upload the document

 

 

document was received

to your PC or print

 

 

in the unit’s memory.

the document.

 

 

 

(1 p. 8-18)

REC’D IN MEMORY

The unit received the

Add paper to the

 

 

fax in memory because

multi-purpose tray,

 

 

paper or ink ran out, a

change the BJ

 

 

paper jam occurred, or

cartridge or BJ tank,

 

 

the wrong BJ cartridge

clear the paper jam,

 

 

was installed.

or install the correct

 

 

 

BJ cartridge.

 

 

 

(1 p. 8-28)

START AGAIN

An error has occurred

Start the procedure

 

 

in the telephone line or

again from the

 

 

in the system.

beginning.

TRY AGAIN IN B/W

#085

You tried faxing a

Try sending again in

 

 

colour document to a

black & white.

 

 

machine that does not

(1 p. 7-3)

 

 

support colour faxing.

 

TX/RX CANCELLED

You pressed the Stop

Try sending again.

 

 

button to cancel the

 

 

 

transmission.

 

TX/RX NO. nnnn

When the unit sends or

Write the number

 

 

receives a fax, it assigns

down if you will

 

 

it a unique identification

need it later.

 

 

number (nnnn).

 

TX/RX NO. nnnn

The unit is sending a

If sending a

SCANNING P.nnn

 

document and its

document, the unit

(Two messages toggle.)

 

memory is full.

continues to send the

 

 

 

fax as memory

 

 

 

becomes available.

WAIT COOLING

During printing, the BJ

Allow the unit to cool

 

 

cartridge print head

down. The unit will

 

 

may have become too

resume printing

 

 

hot.

when it has cooled

 

 

 

down.

Troubleshooting

Chapter 13

Troubleshooting 13-15