Message

Error Code

Cause

Action

INSTALL BC21e/20 (Ctd.)

You tried to print a received black & white fax, print a report, or print a black & white document in memory with the optional BC-22e Photo BJ cartridge installed.

Remove the optional BC-22e Photo BJ cartridge and install the BX-20 Black or BC-21e Colour BJ cartridge. (1 p. 12-19)

Troubleshooting

LINE IN USE

—

The unit is set for

 

 

Fax/Tel Mode and you

 

 

are receiving a

 

 

telephone call.

LOAD PAPER

—

The multi-purpose tray

 

 

is empty.

MEMORY FULL

#037

The unit’s memory is full

 

 

because it has received

 

 

too many documents, or

 

 

a very long or detailed

 

 

document.

Memory is full because you tried to send too many pages at once, or a very long or detailed document.

MEMORY USED nn%

—

Shows the percentage

 

 

of memory currently in

 

 

use.

Answer the call.

Load paper in the multi-purpose tray (1 p. 2-40). Make sure the stack does not exceed the paper limit mark (P). Then press the Resume button.

Print out any documents that are stored in memory (1 p. 7-29). Then start the operation again.

Divide the document and send each part separately. To free the unit’s memory, print or delete any faxes in memory you no longer need.

(1 pp. 7-29, 7-33)

If you need more space, wait for the unit to send any faxes. Also, print or delete any faxes in memory you no longer need. (1 pp. 7-29, 7-33)

Chapter 13

Troubleshooting 13-13