LCD Messages

The following messages are displayed in the LCD display when the MultiPASS C70 is performing a function or encounters an error. The error code appears in the Activity Report. (1 p. 11-5)

Troubleshooting

Message

Error Code

Cause

AUTO REDIAL

—

The unit is waiting to

 

 

redial the other party’s

 

 

number because the

 

 

line was busy or the

 

 

other party did not

 

 

answer when you tried

 

 

to send the document.

BLACK INK EMPTY

—

The BCI-21 Black BJ

 

 

tank in the BC-21e

 

 

Colour BJ cartridge is

 

 

empty or its ink may

 

 

have dried out.

BUSY/NO SIGNAL

#005/018 The telephone number

 

you dialled is busy.

The fax number dialled was incorrect.

The other party’s fax machine is not working.

Action

Wait for the unit to try redialling. If that does not work, wait until the unit starts to dial the number, then press the Stop button to cancel redialling. Try to send the document again at a later time.

Clean the BJ cartridge print head

(1 p. 12-17). If the message remains in the LCD display, replace the BJ tank (1 p. 12-26). The unit will then print automatically any faxes received in memory.

Try sending the document at a later time.

Check the fax number and dial again.

Contact the other party and have them check their fax machine.

Chapter 13

Troubleshooting

13-7